We are glad to inform you about a job opportunity for Siebel CRM with Application Support Exp for one of our client location in Pune. Skill: Siebel CRM with Application Support Providing L2 Support to Billing application Exp: 5-7 years
Good Knowledge of Software testing methodology and processes. Testing experience of Siebel -CRM and Analytics applications Experience in support function will be an added advantage. Good verbal and written communication, problem solving abilities &analytical skills. Quick learner and should
server/Webservers (JBOSS, Webshpere) Unix/Linux commands Oracle 10g (SQL, SP, Triggers, Indexes) Siebel eCommunication experience Siebel Order Management experience Siebel Workforce Management experience Siebel integration (EAI) experience Siebel components configuration experience for OM+ integration setup
walkthrough Experience with Siebel CRM (v8.x) Oracle 10G Product Configuration - Primary Skills 10+ Yrs Behavioral/ Personality Specifications required • Communication • Leadership/ Team Handling experience • Language skills Desired Profile:- Essential:- • Experience with Siebel CRM (v8.x) • Oracle 10G • Product Configuration • • 10+ Yrs Desired:- ITIL Process, Incident Management, Problem Management, Change Review, Technical ...
checks which includes regularly checking status of servers & components. Checking status of JOBs/RCRs/ Tasks. Server resource monitoring (CPU/Memory/Disk space) Performance tuning supporting all planned & unplanned outages Set up email profiles. Configuring and managing communication management component
evaluation o Analyzing Root cause of issues • Graceful Restart of Siebel application and gateway server • DBMS: Oracle 10g • Product Configuration Key Accountabilities:- Highlight accountabilities and KPIs for the requisitioned role, which could include (but not limited to). • System monitoring • User
and resolves escalated tickets related to LAWSON FI, GetPAID and Siebel Order Management applications Validates and details application enhancement requirements from business users and converts the same into proper requirement specifications for onward submission to development team / L3 service providers
several activities for multiple projects / functions simultaneously. Responsibilities also include maintenance of project data within the system / databases, Coordination with the provisioning team members for making sites RFC, Tracking portals (NMS/Siebel) for current status of projects, Generating
a second level perspective, for all product groups. Configuration/ Testing of Circuits on COLT Network on various NMS of DMS, EWSD, DSL and ATM network, IN, and Voice Product Services. Key interface with direct customer, NOC , filed technicians , 3rd level technical support , delivery teams To ensure
role working at the hub of the local operation and is pivotal to the success of delivering the highest standards of customer service through the HPS Global Customer Contact Team. Key Deliverables • Provide world class Customer Support for HPS customers • Service Request Management for all • Passionate about customer service, with a professional, assured telephone manner and a confident personality • Self ...
to accurately maintain estimates, proposals, requests, responses and supporting documentation. KEY DELIVERABLES: • Proposals and estimates are captured within Siebel, as per the Standard Operating Procedures (SOP’s). • Complete cost estimates and proposals within the required time. • Accurate portrayal of costs SKILLS: • Relates to and understands the client’s requirements. • Microsoft Office tools and other business ...
Creation on Siebel or equivalent CRM � Reconciliation of Weekly/ Monthly and Quarterly Bookings Reports. � � Managing Salesforce.com - Forecast, Pipeline and general Account information � Managing Sales and Partner Systems � Generating Sales Data related Achievement Reports � Support and successfully
and able to handle large teams and work hand-in-hand to provide support to team whenever needed. Must have good written and verbal communication skills. Ability to work under pressure and to stretch during need of the hour. Develop business process models and documentation using MS Visio, Excel
offerings. * Understands how to leverage company's portfolio and change the playing field on our competitors. * Utilizes Siebel as an expert and accurately forecasts business. * Understands and sells high value software solutions * Understands selling of services sales ...
team-player and able to handle large teams and work hand-in-hand to provide support to team whenever needed. Must have good written and verbal communication skills. Ability to work under pressure and to stretch during need of the hour. Develop business process models and documentation using MS Visio, Excel