audit guidelines and ensure adherence to Citi process and procedures. Maintain service levels to customers, evidenced by KPIs Ensure high-levels of Customer Service and satisfaction in a challenging Shared Services environment. Support a seamless interface with Accounts Payable. Any individual
"While going for interview please mention you got this reference from Aasaanjobs"Telesales/Telemarketing executives call up customers to tell them about various offers or services. Secure a bright career with numerous employment opportunities only with Aasaanjobs. To find
countries across EMEA and globally in some functions. We have grown over the years to boast over 20 distinct products and functions, exceeding 1,000 employees and we continue to grow. Who we are? Our team is responsible for performing transactional procurement services and processes for the EMEA region ...
services and processes for the EMEA region. Your tasks: · Placing orders with vendors through the Oracle P2P application · Managing approval of POs · Resolving invoice / PO match holds · Managing ad-hoc transactional sourcing activity · Managing catalogue content · Ensuring payment of prompt
All calls and emails landing at the Service Desk in the form of Phone, Email or personal visit are registered in GSN as per the guidelines Ensure all the calls landing at the Service Desk are attended within 3 rings and directed to the right resolver group Provide acknowledgement to the users
Handling and addressing queries of clients/Branches received through mails and resolving the same. Identifying the queries/complaints received and resolving with complete resolution at once by speaking/mailing to clients. Coordinating with the concerned branches and resolving client issues with complete resolution and informing the details as required. Coordinating with other departments of company ...
Responsibilities: Ensure customer service excellence by: Displaying complete onus to the customers query/problems Delivering service with requisite Courtesy and Accuracy Nil Defects (100% adherence to product and process) Ensuring Nil Customer complaints Ensuring excellent SLS scores Escalating/highlighting
We are looking for an enthusiastic agent to assist our clients on chat. The agent will be responsible for engaging with website visitors, answering questions about the product, scheduling sales calls and customer support escalation. Industry IT-Software / Software Services functional Area
Responsibility: contact businesses or private individuals by phonedeliver prepared sales scripts to persuade potential customers to purchase a product or service describe products and servicesrespond to questionsidentify and overcome objectionstake the customer through the sales processobtain
Core Responsibilities: Ensure customer service excellence Displaying complete onus to the customers query/problems Delivering service with requisite courtesy and accuracy Nil Defects (100% adherence to product and process) Ensuring Nil customer complaints Ensuring excellent SLS scores
and process) Ensuring Nil customer complaints Ensuring excellent SLS scores Escalating/highlighting customer problem Incidences Adherence to service and sales compliance Cross selling/upselling on set products (assets and liabilities products) Ensuring process efficiency by achieving set targets of call
lending products and services and pricing alternatives in the industry. - • The ability to comprehend and explain financial calculations and pricing alternatives. - • The ability to communicate with customers about the proper documents and information needed to obtain a particular loan. - • Knowledge