Service Delivery Manager The responsibility of this role is to manage technology and desktop support services across LOB’s as well as manage the ongoing business relationship with these clients to ensure high levels of service are maintained to meet business expectations at all times. The SDM may
Extremely good in ITIL based service delivery and operations. Good in process implementation and execution based on ITIL guidelines. Good understanding on service operations process and implementation. Active involvement in business proposition and right commercial sizing. Managing
Have managed mid-level / complex IT/Networks/Security related projects Have managed multiple project deliveries / multi-site / multi -geography projects Have interacted with global customers, including APAC, Europe and US and understands foreign culture Have experience in a weak-matrixed
reviews & audits. -Good understanding of commercial aspects of IT outsourcing business, manage P&L etc. -Responsible for delivery of various on-going and upcoming projects in multiple Oracle platforms. -Expertise in implementation, roll-out, support & maintenance, shared services model, development &
Senior Delivery Manager who will manage existing Clients with the help of Analyst & Senior Analyst based Onsite and Offshore. He would report and provide ongoing thought leadership and best practices which would enable to deliver as contracted via SOW/MSA to Clients at strategic and tactical - B.E./ BBA / MBA with 8 plus years of experience in Business Analytics domain. - Has hands on experience in ...
Senior Delivery Manager who will manage existing Clients with the help of Analyst & Senior Analyst based Onsite and Offshore. He would report and provide ongoing thought leadership and best practices which would enable to deliver as contracted via SOW/MSA to Clients at strategic and tactical
Description Job Title: Customer Delivery Manager- Retirals Management Business: HR Shared Services Division: India Service Delivery Grade/Level: C 11 Reporting to: Retirals Head Location: India Job Description Job Background/Context: HR Shared Services provides On-boarding ...
Description Job Description Position Title: Service Delivery Manager – Human Capital Reporting and Analytics Grade/Level: C12 Business Group: O&T / CSS Function/Group: CSIL Department: HCRA Location: Mumbai A. ROLE & RESPONSIBILITIES Day-to-Day Responsibilities: Human Capital
Study reports on a monthly basis and providing necessary input to various delivery teams. 7.Ensure that there are no fraudulent accounts created / installed in the state. 8.Ensure that SOP is followed for install time and quality Job description Installation and Field Repair *Selection, appointment
As an Account Delivery Head (ADH), you shall be responsible for Delivery management of a large Telecom account from a delivery perspective and being a focal point for Wipro’s delivery into a customer business unit/department. The Leader would be responsible for managing an account of reasonable
store and material, tools, uniforms etc 5. Responsible for actual available capacity in the field. 6. Acting upon Customer Satisfaction Study reports on a monthly basis and providing necessary input to various delivery teams (ISPs and our own Service Offices) 7. Ensure that there are no fraudulent
Ensure service delivery of Fixed Line Data Services (FLDS) to VBS customers as per committed timelines in respective circle through effective project management and customer interaction. Key Result Areas 1. Ensure Delivery of fixed line services to VBS customers as per committed timelines. 2. Required Experience/ Skills: • 6-10 years’ experience in the field of project management, Data Communications, Telecom ...
Human Resources Service Delivery (HRSD) is a best-in-class global HR service delivery organization of approximately 650 people, servicing the entire global population of JPMC, currently totaling over 240,000 employees worldwide, in 60 countries. HRSD provides vital services in the area of Payroll ...
Job location:Mumbai(Airoli) JD: Demonstrated leadership in managing multiple projects/clients concurrently in onsiteoffshore software services delivery model ï‚· Strong understanding of software technologies used for service delivery e.g. BI and DW technologies, ETL Technologies ï‚· Successful
will service all areas of JP Morgan – Corporate & Investment Bank, Asset Management, Consumer & Community Banking and The Commercial Bank. APRD provides high quality Pricing & Reference Data to its clients from major external market providers such as Bloomberg, S&P, and Thomson Reuters under a single operating
General Plan and deploy software development and project management processes based on the prescribed Project Life Cycle. Guiding the team and organization on how to use Agile/Scrum practices and values to achieve the objectives set. Assessing the Scrum Maturity of the team and organization
of 10-15 years experience in Securities Services 3-5 years of experience in identifying and implementing Financial and Operational Controls Mature problem solving abilities and communication Strong analytical skills Results-oriented Project management skills Primary Location: India,Maharashtra,Mumbai