availability & Clustering capabilities like Cisco ACE, F5, IBM HACMP and MCS Software configuration management/CI Tools StratoSource, Jenkins, Hudson Content Delivery Solutions Akamai, HTML5 Excellent troubleshooting skills & can mentor team members and Operations team Demonstrated ability to adapt
Job Location- Chennai exp- 15 to 22 yrs Role- Account service delivery manager Software delivery exp, delivery ownership, P&L ownership, Handling large tam more than 100+ Domain - Manufacturing, SCM or Consumer- preferred. having exp in handling large software accounts, delivery management exp
canter environment Extensive experience in system design process Experience of managing a customer support team in a time-critical environment Experience of a financial services environment Experience of working in a heavily controls-focused environment Strong understanding of architectural concepts
and interacts with existing customers to increase sales of an organization's products and/or services to government agencies - Achievement of assigned Sales Target - Developing a network of dealers in the assigned region - Marketing (Contact and make presentations to Architects / Consultants / Contractors ...
efforts that utilize information technology solutions. Based out of Chennai and Head Delivery across multiple industry verticals like Retail. HealthCare, Manufacturing, CPG, Logistics etc. Lead large multi-million dollar projects involving Fortune 500 clients Lead large teams 500+ people globally Report
Travel to necessary locations to meet dealers, customers, architects is mandatory 7. Co-ordination with back-end team, and product delivery to the customer 8. MIS Report generation 9. Identify and maximize exploitation of business opportunities 10. Enhance customer satisfaction Location Education Graduate Engineer with MBA preferably Experience 4 6 Years into Government Sales, Institutional Sales, with ...
N.A Location: Chennai Grade: C12 Job Purpose: Responsible for ensuring World Class Customer Service Delivery on CitiPhone Platform Maximizing & channelizing the Support functions in CitiPhone to help deliver enhanced Customer Service Experience by the Inbound channel Prime focus on Service
problem resolution. Administer and provide User account provisioning. Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's. Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign
at the branch responsible for superior customer experience for service requests. Handles service delivery for the branch channel for customers interacting/visiting the branch walk-in as well as voice based. The primary function of this role is to achieve the following: Overall Service quality objectives Track
with Active Directory LDAP for security authentication (all implemented applications) Implement LDAP groups and structures based on appropriate access required (all implemented applications) Document and build new EM Infrastructure to allow addition of new applications and services. Monitor health
environment of technologies (Windows, Citrix, Storage, Linux, etc.)Quickly escalate problems to proper support groups in a timely and efficient mannerUse sound judgment on when to involve upper management on business critical issues Primary Location: India,Tamil Nadu,Chennai Education: Bachelor's Degree
Linux, etc.) Quickly escalate problems to proper support groups in a timely and efficient manner Use sound judgment on when to involve upper management on business critical issues Primary Location: India,Tamil Nadu,Chennai Education: Bachelor's Degree Job Function: Technology Travel Time: Yes, 10 ...
in the Equipment Hiring services; having turnover from Rs 100 mn to 5000 mn. To offer array of banking products, both Fund based and Non Fund Based, Forex as well as third party products. The candidate is required to acquire entire banking of the customer, binding his cash flows with the bank. Having understood
Sourcing [Optional/Preferred] Experience driving transformation of large project teams – especially, application production support engagements Skills: Project Management, Engagement Management Management of risks and issues High-level analytical skills Status tracking and management reporting
Sourcing [Optional/Preferred] Experience driving transformation of large project teams – especially, application production support engagements Skills Project Management, Engagement Management Management of risks and issues High-level analytical skills Status tracking and management reporting Strong
the end-to-end delivery of projects within timescale, cost and quality constraints Manage progress against the plan, the resource plan and budget in line with business objectives Ensure that projects meet the agreed business customer requirements Ensure that projects follow the change control process for any
problems to proper support groups in a timely and efficient manner Use sound judgment on when to involve upper management on business critical issues Primary Location: India,Tamil Nadu,Chennai Education: Bachelor's Degree Job Function: Technology Travel Time: Yes, 10 % of the Time Job ID: 16026317
The Client Support Center Lead will work in close partnership with the senior managers to ensure the group’s functionality is properly aligned to the Command Center. The individual in this position is expected to understand and follow CTI operating procedures, daily support practices, major incident support