Prior experience in Helpdesk / NOC is must. Excellent Communication skills Prior US Support is must Ability to diagnose technical issues, Outlook, Internet, PST Understanding of support tools, techniques, and how technology is used to provide IT services Monitor and manage system alerts
Preparation & filing of Haryana & Delhi Sales Tax Returns, To deal with VAT authority for Haryana refund and related matters, Controlling and issuance of NCR transit forms, Issuance of C form, H form to deposit TDS and service tax amounts and its returns
of System activities and testdata Development Life Cycle.· Work with onshore /offshore delivery team.· Participate in the development and execution of well-designedtest plans, testing data.· Develop positive and productive relationships with clientpersonnel and rest
Skills ITIL V3 Foundation certification / prior IT Helpdesk / NOC experience would be an added advantage Innovative bent of mind Quick Learner Good customer handling skills Role & Responsibilities Manage desktops in organization and provide support on desktop OS and application Respond to User calls ...