• Should have very good innovative and execution abilities • Should analyze performance and activity indicators to identify improvement opportunities • Will act as a bridge between Top Management and the lower Management. • Should play a vital role of people management • Should have good experience 8
No. Responsibilities Activities Team Handling Experience is a must. 1. Sales Targets: - Ensure attainment of individual sales target with respect to new business. - Ensure attainment of individual sales target with respect to additional business from existing customers 2. Marketing : - Monitor
Review individual performance of employees under OYBS. Ensure group/team structure are maintained. Ensure reports from Customer Sales Specialists, Territory Executives, Sr. Territory Executives, Territory Manager on performance are achieved on time. Ensure sales closing cycle calendar is followed. Review
Candidate is responsible for reviewing the financial documents processed by the team as per the business rules defined by the client. Performs regular standard tasks but with an opportunity to vary work sequencing. Requires minimal supervision to manage daily activities and is able to meet Excellent Communication Skills Good speed in Typing Good Analytical Skills Willing to Join Immediately
Description Job Description Position Title: Service Relationship Manager (SRM) Grade/Level: Q/R Business Group: GCG Function/Group: Consumer bank Department: Branch Banking Location: Alwarpet, Chennai Role and Responsibilities: Objectives: Dimensions of the Job - The personnel
Description Job Description Job Title: CitiPhone Service Head Department: CitiPhone, Citibank N.A Location: Chennai Grade: C12 Job Purpose: Responsible for ensuring World Class Customer Service Delivery on CitiPhone Platform Maximizing & channelizing the Support functions in CitiPhone
management, high potential identification, training and leadership development needs • Partner with assigned managers to create a culture that supports business growth or business rightsizing •Mitigate human capital related business risks and support compliance activities •Support business activities
Skills Required: 1.Experience of 1-2 years as a floor lead/team lead in customer service or escalation management. 2. Proven leadership abilities and team management skills. 3. Experienced in E mail support (Non voice Process) Roles: 1.Lead a team of 20+ agents in SIT team who provide effective
Handling a team of Equity Relationship Manager who would be interacting with Retail and HNI clients for conversion , Retention ,advisory and acquisition and driving business. Handle client, provide service, enhance revenues & acquire HNI clients ...
Developer - 3 - 6 Years of Strong in Java / J2ee, Nice to have EJB. Good in Coding and preferably Banking domain Lead - 6 to 10 years of Design & Dev experience in Java, J2EE technologies, Strong in Code review & design review. 2 Years Experience in Team Leading & Database. Manager ...
To be responsible for meeting productivity and SLAs as per agreed norms. | Responsible for managing/ executing indirect & Direct purchasing activities, Open POs expediting and Material Return to vendor | Innovation and Kaizen | Team Performance | Passion (1.) To consistently meet or exceed all
Support for critical incident management process Ensure all the devices are in monitoring and alerts are actioned. Must be comfortable working in 24*7/ on-call environment. Must have very good communication and interpersonal skills to work with US clients. Tool upgrade and migration paths
We require Floor Supervisor / Team Leader for Voice process for emerging BPO Job Profile Lead team of Customer support agents and provide process training Evaluate the performance of agents and provide feedback Manage the floor and ensure seamless operation Requirements 4 to 7 years experience
tools for sourcing, selection and on boarding. Meet all recruitment timelines successfully the multiple clients, as assigned. Plan, develop and drive sourcing/ recruitment strategies in consultation with SPOCs/ Team leads. Deliver on process SLAs within the defined TAT consistently. Manage Resource
and design updates to the GIDA Risk and Control SharePoint Coordination of risk reporting input to senior management presentations Execute on continuous improvement/optimization efforts of existing processes and procedures Serve as a Risk and Control partner to GIDA Site Head and service delivery team
programs Partner L&D Program Managers to leverage available solutions Create business specific interventions as and when required - responsible for effectiveness Coordinate with L&D Operations for delivery of the interventions and manage cost Day-to-Day Responsibilities: Work with Lead HRGs to ensure