on regular basis. Defining escalation / response / resolution time for reported problems on the basis of criticality, resolving support and operational issues. Customizing the customers need and consulting with the technical team to provide solutions as per the delivery schedules. Creating framework
•Acting as the single point of contact for location or supported LOB relationship management for any infrastructure service requirement •Managing all client side technology comprised of Desktop/Smartphone Support, Asset Management, Hardware Break-Fix , Move/Add/ Change Coordination, EURC requests
Have managed mid-level / complex IT/Networks/Security related projects Have managed multiple project deliveries / multi-site / multi -geography projects Have interacted with global customers, including APAC, Europe and US and understands foreign culture Have experience in a weak-matrixed
new services by ZipTownShould be well groomed and trained to speak with customer as a representative of ZipTown.There will be an incentive scheme as well.Candidates need to be from the below mentioned locationAndheri (West & East)Malad (West & East)JogeshwariVile Parle (West & East)Additional Details:Mobile
Acting upon Customer Satisfaction Study reports on a monthly basis and providing necessary input to various delivery teams (ISPs and our own Service Offices) 7. Ensure that there are no fraudulent accounts created / installed in the area. 8. Ensure that all processes in the ISP / Service Office
Study reports on a monthly basis and providing necessary input to various delivery teams. 7.Ensure that there are no fraudulent accounts created / installed in the state. 8.Ensure that SOP is followed for install time and quality Job description Installation and Field Repair *Selection, appointment
Develop and execute strategy for continuous improvement of service quality and delight internal and external stakeholders. -Be a partner in the organizations aggressive growth plans. -Responsible for end-to-end proposals, estimation, resource planning, onsite/offshore delivery model, profitability ...
Margin. Drives innovations to improve customer service at account level; Drives knowledge management and resource within and across accounts managed; Initiates steps to ensure protection of customer's data and IP. Responsible for change request management, compliance and risk management. Ensure
Senior Delivery Manager who will manage existing Clients with the help of Analyst & Senior Analyst based Onsite and Offshore. He would report and provide ongoing thought leadership and best practices which would enable to deliver as contracted via SOW/MSA to Clients at strategic and tactical - B.E./ BBA / MBA with 8 plus years of experience in Business Analytics domain. - Has hands on experience in ...
Senior Delivery Manager who will manage existing Clients with the help of Analyst & Senior Analyst based Onsite and Offshore. He would report and provide ongoing thought leadership and best practices which would enable to deliver as contracted via SOW/MSA to Clients at strategic and tactical
accounts created / installed in the area. 8. Ensure that all processes in the ISP / Service Office are adhered to. Job description Installation and Field Repair KPI / SLA management (with ISPs and at own Service Offices) Selection, appointment and management of In-source staff Timely Installation
Ensure service delivery of Fixed Line Data Services (FLDS) to VBS customers as per committed timelines in respective circle through effective project management and customer interaction. Key Result Areas 1. Ensure Delivery of fixed line services to VBS customers as per committed timelines. 2. Required Experience/ Skills: • 6-10 years’ experience in the field of project management, Data Communications, Telecom ...
Human Resources Service Delivery (HRSD) is a best-in-class global HR service delivery organization of approximately 650 people, servicing the entire global population of JPMC, currently totaling over 240,000 employees worldwide, in 60 countries. HRSD provides vital services in the area of Payroll ...
Licence. Average communication skill. Candidate should be presentable. Candidate must have Android smartphone. Should have good knowledge of the Mumbai road transport system and roads. Freshers will be considered. Candidates will be going for training 1 day at this location - Loginext Office - A-506, Kanakia
Job location:Mumbai(Airoli) JD: Demonstrated leadership in managing multiple projects/clients concurrently in onsiteoffshore software services delivery model ï‚· Strong understanding of software technologies used for service delivery e.g. BI and DW technologies, ETL Technologies ï‚· Successful
Description Job Description Position Title: Service Delivery Manager – Human Capital Reporting and Analytics Grade/Level: C12 Business Group: O&T / CSS Function/Group: CSIL Department: HCRA Location: Mumbai A. ROLE & RESPONSIBILITIES Day-to-Day Responsibilities: Human Capital