team and business as required to handle issues and situations. Provide strategic direction and lead support specific projects, such as Incident Reduction, Batch Cycle Optimization, Disaster Recovery Planning & Execution and Holiday Processing etc. Report on daily issues and SLA breaches to management
1. Providing support to the team member regarding General Insurance sales. 2. Providing regular update to the sales team member of branches regarding General Insurance. 3. Attending the Joint calls with Branch RM. 4. Providing Adequate Training to the Branch RM to increase the General Insurance
Sponsor changes to the infrastructure needed to support new and evolving services, technologies, and applications KPI analysis to identify patterns and trends and drive performance improvement Benchmarking, productivity, and quality control Ownership of process engineering Knowledge and Skills Requirements: Tangible, relevant, and demonstrable managerial experience with the CA Siteminder technology ...
Identify all issue in team and provide continuous support to all workers according to operating standards. Ensure necessary investigation and corrective/ preventive actions for deviations occurring during manufacturing activities ...
delivery with enhanced Service Excellence at every customer contact in the CitiPhone platform Interface with Business w.r.t Product Launch, process changes etc & determine & finalize Citiphone’s role in the change management process Driving & Planning initiatives with Customer Centricity as the key
banking, securities brokerage, and wealth management. The Recruiter will focus on assisting to develop and implement innovative and diverse recruiting strategies and campaigns to meet the needs of a business/function. The Recruiter is primarily responsible for recruitment execution with a key focus
The role that these resources will fill is an Application Support / Production Support role. They should have strong analytical skills, problem solving skills, application installation experience, debugging skills coupled with strong technical skills. Technology skills - Unix, Shell script, SQL
Primary skill set - Linux, Windows application support (we are not looking for Linux, windows admin) Secondary skill set Experience or exposure to IBM /Oracle is welcome but, not mandatory Job responsibility - Production support Work hours Day shift (May be required to extend work hours based
Experience in similar role at a Production Support which has multiple clients, multiple technology platforms and domain. Product/Skill Knowledge: Two or more primary skills in MS Exchange, SharePoint, SCCM, Network (Voice / Data), Oracle / SQL SERVER / DB2, Desktop Support, JAVA, UNIX, or Mainframe
with new and assigned accounts. (iv) Responsible for customer satisfaction and loyalty while working in conjunction with internal partners. (v) Positions new and renewable service agreements as a foundation of managed account relationships. (vi) Executes Sandler sales process to aid in cultivating and managing (i) Should have good contacts with the HVAC Consultants and Architects in the Chennai market. (ii ...
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard (1.) Attendance/ Login Hours/ Unsechduled Leave/ SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating ...
Should work on a daily Schedule/plan given by the Manager. Convert/Closure on the leads generated by the Sales Coordinators Maintain Reports on : The status of calls and demo given, Customers met, Maintain daily Report to the team head Monitor follow ups on TSS ( Product License expiry) Meet
Operating model to: - Deliver a new RWA production capability which provides RWA and related data as a service Deliver a significantly faster and efficient production process for RWA and related data Deliver a reduction in the production timeline enabling RWA data availability Support enhanced business
to be on time and in full at all points in the process in line with agreed plans and inventory strategy. o Coordinate and execute plant-related planning activities to support successful launch/phase out of EOP. o Leads plant monthly Sales Plan Inventory (SPI) process and weekly production scheduling process, ensures