JD. Under-graduates/graduates (any stream). *Good knowledge of internet and associated technologies *Ability to remain calm and courteous in periods of stress and high activity * High energy, passion, and a good sense of humor *Must possess strong oral, written, presentation, and interpersonal
Dear candidate, We are hiring for accenture for the role of process associate .We need 1+ years of experience in troubleshooting, (Any tech support) service desk support (International support) Ã˜ Excellent communication Ã˜ International voice experience Ã˜ Assists with monitoring and tracking
Brief Job Description: (not limited to) Processing AR Deposits and Cash Application Processing AR Invoices AR exception handling, Respond to all queries & resolutions to the client Ability to comprehend complex information quickly & respond with clear solutions Self-motivated and dependable
Need an English resource to perform the role of SDA for DB account from Bangalore, India. They are helpdesk analysts who would take calls and raise tkt in a tool. (1.) lndependently resolve tickets within SLA Adheres to standard operating procedures / work instructions Follow the escalation
1. PRIMARY JOB PURPOSE: Responsible for providing high quality product support for direct tax software products, ensure to meet/exceed service levels, quality assurance as needed and reporting issues appropriately. . KEY DUTIES AND RESPONSIBILITIES: Primary responsibility is providing customer support for direct tax software products Log tickets in salesforce/tool Meet daily volume targets Keep manager ...
The Associate Process Manager has the overall responsibility for designing and developing frameworks and methodologies to transition various marketing and medical functions to a hybrid delivery model and implements solutions to meet business objectives. He or she needs to do variance analysis
The roles and responsibilities of the Associate Process Manager include the following: Facilitating risk assessments on a periodic basis, and developing and executing strategies for mitigation Conducting internal quality audit, and facilitating root cause analysis and mitigation plans Experience 4- 7 years of relevant experience Strong collaboration and persuasion skills to coordinate work efforts ...
Establish and maintain effective and cooperative working relationships with Billing and cash applications team. Essential Functions Weekly and monthly reporting to direct supervisor Monthly Delinquency notices Processing monthly credit memos and the appropriate reporting High volume phone calls
Good functional knowledge of quality processes and QC tools and in developing and implementing standard operating procedures. 1. Experience Quality Process implementation related tasks (adherence to quality processes, guidelines, tools, reporting). 2. Setup and/or maintaining controls
and credit memo appropriately and notify to clients/customers. Essential Functions Weekly and monthly reporting to direct supervisor Monthly Delinquency of payment difference and unapplied payment notices Processing monthly credit memos and the appropriate reporting Reconcile customer disputes
Should have relevant experience in an International voice process(Mandatory) Experience in banking domain would be preferred Excellent verbal and written communication skills Typing 35-40 wpm without errors Excellent MS Office Skills Candidates willing to work in Night Shifts only need
o Perform Data Analysis at Organization Level using Statistical Techniques. o Defining / Re-Fining the Metrics based on Organization Objectives for different services lines (SW, HW, Mech. , ITES etc) based on GQM o Development of Process Performance Models @ organization and Domain level as per