Global Sales Operation global forecast methodology general Account Management Lead Management provide cadence, ad hoc, reporting &analysis for Global Field Operations in addition to serving as a SME for bookings data, CRM and forecasting systems. Industry BPO / Call Centre / ITES functional
Professionals in the Finance Analyst job family: 1) Serve as the trusted finance advisor to the assigned business group, 2) Has responsibility for budget/expense/forecasting for business group and pricing/portfolio analytics if applicable 3) identifies and interprets implications of external trends
Administration knowledge - AD, DNS, DHCP, DFS, VM, Little bit Citrix. Responsible for timely attending the tickets within the “Response Time” and following the technical and functional escalation matrix. Monitor error / alert logs. Working as a team player and helping in smooth and seamless operations. Desired
SAP WM implementation experience. Must have hands-on knowledge of Blueprinting & Configuration in areas like master data, purchasing, inventory management, valuation & account assignments. Good communication skill. Addition to above, he should ...
requests/analysis where required Work with vendor operations group on Operational Excellence roadmap - designed to provide quality assurances, checkpoints, fail-safes throughout all of the various system processes Facilitate meetings with internal groups & vendor operations team on modifications and changes
Auditing calls and giving feedback to the agents on regular basis. Coordinate and facilitate call calibration sessions. Participates in designs of call monitoring, quality standards, operations set up. Identify, capture customer feedback & Inputs. Making sure that the Fatal errors are escalated
methodologies and operational principles Advanced knowledge of MS products, particularly Excel Excellent communication skills Analytical Able to analyze data and draw insights High level of accuracy and attention to detail Innovative and able to influence others Excellent process knowledge Interpersonal
Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improves
To provide support to Operation team to meet and sustain client targets by providing accurate & timely analysis. Call monitoring and evaluation. Timely feedback to agents. Variance reporting. Ensuring implementation of action plan. Tracking compliance of corrective actions. Continuously
for the business and mgmt - Demonstrated ability to work within a cross-functional team of matrix reports - Very strong negotiating skills - Comfortable with participation in projects that involve training, legal, compliance, operations and sales - Proficiency with MS Office Suite of Applications - Must be able
Understand key client requirements 2. Source relevant candidate CVs from various sources 3. Conduct initial telephonic screening in order to assess the candidates on various parameters 4. Schedule interviews, briefing and debriefing candidates before and after interviews. 5. Maintain timely documentation of all conversations with candidates within our internal database 6. Generate leads from ...
initiatives aimed at enhancing the operational effectiveness of the team and build its visibility Location: MumbaiExperience: 2-5 years of experience in Research and Advisory domain Primary Skills:* A Post Graduate Degree in Management from a premier institute is preferred* Any Industry/Sector knowledge would