Firstsource a leading global provider of business process management services for the position of CUSTOMER SERVICE EXECUTIVE. We offer a wide range of services across banking and financial services, telecommunications and media and the healthcare industry. With over 34,000 employees, Firstsource
train (1.) Incident Management + Change Management (Planning & Execution) On - call Escalation Ticket Quality Process adherence & Security compliance Customer feedback ( Appreciations, CSAT survey results) KB preparation and review, Knowledge sharing & documentation Root cause analysis / Problem
expectation :CCNA(Voice) with good exposure in voice +ESX + basic routing/switching As they become veteran, they can be moved to project with good track record. So ample career growth. Primarily support role involving 60 customers throughout USA Shift expectations: India day time with US hand off overlapping
JOB PROFILE: Reviewing and Summarization of Medical Records..ELIGIBILITY: UG or PG in Bio - technology, Pharmacy, Biology,Microbiology, Bio informatics, Bio Medical, Nursing, Zoology,Anthropology, Physiotherapy, Physics, Chemistry, Botany, FoodTechnology, Psychology, Home Science.SHIFT TIMING: Day ShiftSALARY: Rs. 13000 per month with a take home of Rs.10000 + incentives(Lunch will be provided ...
International Non Voice Process ( Utility Process) Email/Chatting-Life Insurance Qualification: Only Graduates Should have min 6months of Experience in Non Voice Min Typing Speed: 3Owpm Salary: 1,85,OOO-2,35,OOO Lakhs p.a