The role holder will be responsible for supporting the Markets Management Office with general Equities Business Management functions. Liaison with COO community as a communication point for Equities and the Markets Management Office on key initiatives, change programmes, issues and other
Need a deployment functional consultant who can understand customer Service Management requirements for a product and translate it into meaningful use cases (1.) Incident Management Change Management (Planning & Execution) On - call Escalation Ticket Quality Process adherence & Security
Broadband) of HO. Responsible for handling all branches Telecom/Mobile/ wireless related issues and other queries. Responsibility of all telephones/internet billing including branches. Responsibility of the all voice recording products including that of the branches. Asset management - Managing data KEY RESPONSIBILITY AREAS 1. Accuracy and timeliness in processing of Vendor Bills, vouchers, petty cash & branch ...
by leveraging personal knowledge and best practice in solving complex business problems 8 D (1.) Incident Management Change Management (Planning & Execution) On - call Escalation Ticket Quality Process adherence & Security compliance Customer feedback ( Appreciations, CSAT survey results) KB preparation
Service Desk Manger Responsibilities :- To manage the Service desk staff to ensure consistent and high quality service to the customer's End users inline with all SLAs and KPIs. To maintain an effective and efficient Service desk tightly linked with customer business objectives. Ensure continuous
Role Requirements: As part of a global business unit of over 3000 Infrastructure specialists, the Project and Programmes team will manage over €350m of project based revenue in 2016 delivering hundreds of engagements across Europe, North America and Asia-Pacific. In order to drive the growth