levels, execution against contract and overall satisfaction\. Empowers employees to provide excellent customer service\. Observes service behaviors of employees and provides feedback to individuals\. Incorporates guest satisfaction as a component of department meetings with a focus on continuous
by subscribers.Ideas robust panIndia coverage is built on a network of over 114000 2G & 3G cell sites 77000 km of Fiber & 2500 3G fiber POPs which serve as Ideas data network backbone.Idea provides worldclass service delivery through the most extensive network of customer touch points comprising of nearly 4700
an aggressive digital transformation agenda, to give our customers full-service banking, through consistency across business processes and channels. Chase is investing in innovative ways to deepen customer engagement and profitability through new-age ATMs, expansion of self-service capabilities across mobile ...
will have the responsibility for leading many project work streams broken either by Location or Customer Specialty in the transformation of complex, comprehensive solutions across our client operations. This role will ensure that the defined way of managing operational delivery is adhered within acceptable
Oversee finance & accounting worked performed and ensure compliance with deadlines, policy and local regulations as required. Holds accountability for achieving operational targets agreed with corporate & regional business partners by ensuring that work performed at the shared service center
orientated around offshoring and operational management. The role will report to the Head of Global Resiliency within North America Role Summary/Responsibilities: · Build an intimate knowledge of the GS&I organization, programs, processes, and needs/challenges within the Global Service Center (GSC ...
working in the area of virtualization, collaboration and content services, application streaming, application packaging and other affiliated supporting services § Contribute with expertise on transformational ideas on improving the end user experience § A further need is to be able to work
Key Responsibilities: Financial responsibility for the customer account assigned to the Respective AVP (including managing SG&A and Gross margins) Manage the P&L Drive, sustain EBITDA Manage high Customer Satisfaction Level Participate in business development activity To ensure
approaches and processes in the most cost effective manner. The objective of GTI is to balance both business alignment and the centralized delivery of core products and services. GTI is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies
Clusters Good knowledge of Hadoop cluster connectivity and security. Development experience in Hive, PIG, Sqoop, Flume, and HBASE desired Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills. Experience working in cross-functional, multi-location
Nice to have experience with automated code review tools like Crucible. 2+ years experience in building and publishing SOAP/REST web Services and implementing security on Web Services. 1+ years of experience in java workflow engines like JBPM. Good experience using Cache tools like EHCache, Spring