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  • experience in troubleshooting, ie -Tech support or service desk support. Excellent communication. International voice experience is mandate. Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement. Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management ...

  • experience in troubleshooting, ie -Tech support or service desk support. Excellent communication. International voice experience is mandate. Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement. Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management ...

  • experience in troubleshooting, ie -Tech support or service desk support. Excellent communication. International voice experience is mandate. Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement. Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management ...

  • Excellent communication. International voice experience is mandate. Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement. Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention. Predominantly Voice Interaction support and also through email ...

  • Excellent communication. International voice experience is mandate. Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement. Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention. Predominantly Voice Interaction support and also through email ...

  • Title Service Delivery Manager-Infra Services_14-18yrs_Bangalore Qualifications Any Graduate or Post Graduate Job Responsibilities Rightshore engagement Directly interfacing customers Need to have multiple channels to work with Leadership skills People management Drafting of emails to customers NA, APAC, Europe Have to deal with the middle management of the customers Handling situations in ...

  • Short Description Service Delivery Manager We are looking for a Service Delivery Manager ( Progress DBA) ​​​​​Monitor and report on database health and performance daily Write procedures, packages, triggers, functions etc. Implement and test backup/recovery strategies for production database Setting and configuring them as per Customer requirement. Write shell scripts, work on automation of various processes ...

  • 10+ Years of Experience in IT consulting, out of which at least 5-7 years in Application management. Good knowledge of SAP and its solution components. Strong communication skills, ability to work in global multi-cultural environment and a self-starter. Reporting into Engagement Delivery Lead or SSDM Ø Should have done one or two implementations. Should have lead small/medium (30+) AM Engagements as ...

  • 10+ Years of Experience in IT consulting, out of which at least 5-7 years in Application management. Good knowledge of SAP and its solution components. Strong communication skills, ability to work in global multi-cultural environment and a self-starter. Reporting into Engagement Delivery Lead or SSDM Ø Should have done one or two implementations. Should have lead small/medium (30+) AM Engagements as ...

  • Short Description SAP Service Delivery Manager Total 10 – 14 Years overall experience in SAP domain SAP SDM, Prior delivery management experience Manage the overall delivery of one large engagement or multiple smaller AM engagements that have ~ 30 to 150 FTEs/ are multi-tower/ have complex

  • Short Description SAP Service Delivery Manager Total 10 – 14 Years overall experience in SAP domain SAP SDM, Prior delivery management experience Manage the overall delivery of one large engagement or multiple smaller AM engagements that have ~ 30 to 150 FTEs/ are multi-tower/ have complex

  • Short Description SAP Service Delivery Manager Total 10 – 14 Years overall experience in SAP domain SAP SDM, Prior delivery management experience Manage the overall delivery of one large engagement or multiple smaller AM engagements that have ~ 30 to 150 FTEs/ are multi-tower/ have complex

  • possess end-to-end knowledge of all function in Loan Servicing life cycle, upstream and downstream impacts, knowledge and adherence to compliance audits for HMDA, RESPA and predatory lending. Team Management Responsibilities SDM Directly supervises 2-4 Team Managers Team size -50 150

  • possess end-to-end knowledge of all function in Loan Servicing life cycle, upstream and downstream impacts, knowledge and adherence to compliance audits for HMDA, RESPA and predatory lending. Team Management Responsibilities SDM Directly supervises 2-4 Team Managers Team size -50 150

  • We Urgently required SDM (Sales Development Manager)'s and BDM(Business Development Manager)’s for Regional Office in ULIP Channel at Indore Profile* - To drive ULIP Insurance Business thru a Team of Sales Officer’s (on Company Salary) and to achieve sales Targets thru them . - Training of Sales *Desired Candidate Profile* - Minimum Graduate - Candidate Age ( Preferably b/w 25- 45 Yrs ) - Good Communication , Interpersonal ...

  • professional project leadership, direction and control. * Engage with Circle project leads and Project Heads on Governance and Management reporting. * Support SDMs in non-VF3 circles on global deliveries Key accountabilities and decision ownership Strategic * Coordinate with VSL Core competencies, knowledge and experience * 8-10+ years of experience in leading Project Management. Managing multinational ...

  • Reports Daily / Weekly ( exposure to MIS) Hands on experience on Mobile App Testing (iOS / Android / Web OS) Experience in mobile device management (MDM) / Secure Device Manager (SDM) / Mobile Threat Manager Experience in Bug Tracking Tools : Bugzilla / JIRA / Quality centre 2G/3G/4G experience

  • Short Description ODM Manager Qualifications Job Responsibilities 1. Leads Delivery within operations for a larger account and ensuring firm working relation with SDM, who takes accountability for the overall contractual compliance for all services and projects 2. Proactively managing complete

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