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  • Sound knowledge on Server/Network device is a must. Hands-on work experience with any one tool under each point: o Any alert monitoring tool eg: HP OVO, Net cool, BMC Patrol, NNM, Site Scope etc. o Incident lifecycle process. o Any ITSM tool eg: Remedy, Peregrine, SM7 etc. o Any Batch job scheduling

  • Sound knowledge on Server/Network device is a must. Hands-on work experience with any one tool under each point: o Any alert monitoring tool eg: HP OVO, Net cool, BMC Patrol, NNM, Site Scope etc. o Incident lifecycle process. o Any ITSM tool eg: Remedy, Peregrine, SM7 etc. o Any Batch job scheduling

  • Sound knowledge on Server/Network device is a must. Hands-on work experience with any one tool under each point: o Any alert monitoring tool eg: HP OVO, Net cool, BMC Patrol, NNM, Site Scope etc. o Incident lifecycle process. o Any ITSM tool eg: Remedy, Peregrine, SM7 etc. o Any Batch job scheduling

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