Drive service support team to deliver against improved client satisfaction scores (e.g. Euromoney Poll, AsiaMoney Poll etc.) Proactive daily internal review of cases and client inquiries Frequent domestic pulse calls to assess client satisfaction and identify issues Load balancing for F.I. calls
satisfaction in coordination with Tech services/ R & D. 7.Evaluate potential customers on a permanent basis. 8. Source and share reports concerning competitors and the latest news in the domain. 9. Coordinate with relevant departments/people in India/Brussels for new projects and follow up. 10. Prepare
information. * Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. * Proven customer support experience or experience as a client service representative * Customer orientation and ability to adapt/respond to ...
and encourage two-way communication.• Responsible for improving cash, internal breaks and controls within the team• Responsible for people management and development• To assist in developing the department’s image, enhance its profile and maintain its reputation.• Working closely with the Global Operations ...
Coordinate with Consultant in Studio and book consultation. • Handling inquiries on phone as well as on emails. • Ensure that all the Brand Standards are followed. • Manage front Desk to ensure clients receive prompt, cordial attention and personal recognition • Manage front Office task and Guest Desired Candidate Profile: • 3+ Experience in Hospitality or service Industry, entertainment, media, corporate • Good ...
estate products.· Making presentations or pitchesoutlining the benefits of product/ services for the scheduled appointments.· Accompanying the clients for thesite visits and giving the complete information regarding the facilities nearthe projects.· Maintaining relationship
• Responsibility for reconciling postings to the general ledger, controlling cash exceptions and resolving customer queries.• To ensure prioritisation and resolution of high-risk items.• To escalate problems to senior levels (when necessary). Ensure a high level of customer service and be efficient and effective
across 20+ social channels and 85 languages. We button down the good content that could be relevant to the brand, while identifying and mitigating every situation that could threaten the brand's social media presence and reputation. No matter what the threat, we are ready to take it down owing
to supervisor Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes Update workflow database regularly throughout the day Highlight any discrepancies to Senior Case Managers Escalate any negative news and high risk cases to RM/AML Compliance department
knowledge of one or more of the Network Services products: CheckPoint and Cisco Firewalls, third party reputational blocking service, Splunk, Network Security, and DDOS mitigation techniques. Experience with a mixed vendor environment – CheckPoint, Cisco, Skybox, Arbor and Splunk Proven experience
and trade solutions to financial institutions, MNC corporations and local corporations in India. JPM is a leading clearing bank for major currencies like USD and EUR Market & Investor Services: • Fixed Income: Through its rates business, JPM makes markets, provides risk management solutions and arranges
than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management
Manage overall performance of the General Ledger process by providing strategic and operational leadership, Ensuring effective & efficient service delivery, maximum client satisfaction and team management. Negotiate, develop and deliver SLAs and ensure that operational processes and procedures
and Financial Reporting, o Asset Servicing, o Ref data Proven track record of managing complex Operations. Ability to meet client expectations with respect to SLAs, KPI and KRIs Delivery of productivity gains and identify and implement process improvements Possess strategic perspective, business acumen ...
1. Responsible for the sales and promotion of our range of Flavours to potential and existing clients for the New Territory Accounts. 2. Responsible for the profitable performance of the sales department, meeting sales target in the assigned territory. 3. Create marketing opportunity