calibration sessions for call centre staff. Prepares and analyzes internal quality reports for management staff review. . Handle team of Verification dept & Quality Analysts. Requirements: Two years of call centre customer care experience, preferably in insurance project. Experience into Insurance
We have an urgent requirement for Quality Analyst - Domestic BPO. Job Description: Performs call monitoring and provides trend data to management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Monitors inbound and outbound
Minimum of 2 years of Team Handling experience Handled at least a team size of 10 to 15 members US Mortgage domain experience a must Excellent verbal and written Communication Good analytical skills Must have worked and have the willingness to work in night shifts Excellent keyboard skills
Quality Management System quality CI (continuous improvement) plans best practices to solve problems and prevent quality concerns. Act as management representative of Quality SQA activities Work closely with suppliers to improve on their quality NPD activities
Candidate will be responsible for handling a team of Quality Analyst. Candidate will take care of a telecom voice process. This will be a fixed day/General shift(No night shift) with fixed sunday off and the maximum log out time will be 9:30PM(Male)/8:00PM(Female). Candidate should be well versed
The JOB AD is posted DIRECTLY BY THE COMPANY DIRECT EMPLOYMENT WITH THE COMPANY TEAM LEADER/ ASSISTANT MANAGER /MANAGER - To handle Outbound Telesales Team- Branch Location – Office Behind - IGP Bus stop, Kottivakkam, Chennai. FOR TL/ASM/MG Salary – Monthly Take Home – Rs.20000/- The JOB AD is posted DIRECTLY BY THE COMPANY DIRECT EMPLOYMENT WITH THE COMPANY TEAM LEADER/ ASSISTANT MANAGER /MANAGER - To handle Outbound ...
Maintains quality service by establishing and enforcing organization standards. ˜ Optimize productivity and follow up on all leads in a timely manner Counseling of all walk-ins and effective follow up with the prospects on a regular basis Good in Communication English, Hindi Speaking & Malayalam Candidates Focus & Attention to Detail Ability to work under targets Negotiating skills Self development Team ...
good in line and assemble quality and inspection of assembled component good in handing quality insturments and gauges good tehnical knowledge on line inspection. dme 1-3 yrs experience in line and assembly quality inspection good in handleing instruments andd guages from automotive industry only unemplyed only apply
to the respective team leader/Branch Manager on the meetings. * Understanding customer needs and providing service accordingly. * Conducting road-shows in Corporate areas and Big Mall etc. * Door to Door meetings with customers ...
Roles and Responsibilities: Excellent verbal and written English communication. Adequate subject knowledge. Should have around 6+ years in Quality and Training Ability to handle the team Experience in heathcare background Should have basic certification in Six Sigma or Customer Operations
and maintenance of network, Network Up gradation, Network Reach Building. Coordinate with sales team and technical team in identifying areas for expansion\Assist Branch Manager in making proposals for Expansion Plan and Network up-gradation (POP/CPE) Guide and monitor Area In-charges for ensuring implementation
estate, pharma etc.) Should have two wheeler with valid DL Should be smart and with a positive attitude to project the right image of the company. Should possess good communication / Presentation skills. Should have min of 1 year experience of Managing a Team ROLES & RESPONSIBLITIES: He
Plan overall Departmental Activities.Ensure on time completion of department activities. Implementation of Quality Improvement plan & Quality cost analysis. HLIND drawing check - QA view point.Identification & provide needed Internal / External Candidate should have working experience on Quality Systems, Customer Interaction, Managerial Skills, Planning, Abnormality Handling
support groups as needed. Coordinates and facilitates call calibration sessions for call centre staff. Prepares and analyzes internal quality reports for management staff review. . Handle team of Verification dept & Quality Analysts. Requirements: Two years of call centre customer care experience ...