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  • Quality Manager for Domestic Call Center - Mumbai Call Centre Quality Manager & Training Manager for Shriram Value Job profile: Performs call monitoring and provides trend data to management team. Uses quality monitoring data management system to compile and track performance at team Requirements: Two years of call centre customer care experience, preferably in insurance project. Experience into ...

  • Job Description: As a Quality Lead you will be leading the team of QAs Has to audit, evaluate and calibrate the calls. Handling deadlines. Strong customer service focus, solid organizational and time management skills Good attention to detail Good spreadsheet and word processing skills Strong Desired Candidate Profile: Should have atleast 2 years of experience into Quality auditing in a financial (Voice ...

  • The purpose of the job is to perform quality control audits on 1. Mortgage Origination processes 2. Credit origination & Maintenance processes. Quality Control Specialist will review loans as against set procedures and communicate audit results to responsible parties and manage errors corrected

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of our Mysore center. Both Side AC cabs Day shift

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of our Mysore center. Both Side AC cabs Day shift

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of Mysore center. Both Side CAB 5 Days Working Saturday & Sunday Fixed Off. Day Shift

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of Mysore center. Both Side CAB 5 Days Working Saturday & Sunday Fixed Off. Day Shift

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of our Mysore center. Both Side AC cabs Day shift

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of our Mysore center. Both Side AC cabs Day shift

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of our Mysore center. Both Side AC cabs Day shift

  • and facilitate call calibration sessions for call center staff. Provide feedback to call center team leaders and managers. Prepare and analyze internal and external quality reports for management staff review. Overview of Internal Audit procedure Familiarity with COPC compliance requirements Good knowledge of spreadsheets and graphs Excellent oral and written communication skills Exceptional ...

  • and facilitate call calibration sessions for call center staff. Provide feedback to call center team leaders and managers. Prepare and analyze internal and external quality reports for management staff review. Overview of Internal Audit procedure Familiarity with COPC compliance requirements Good knowledge of spreadsheets and graphs Excellent oral and written communication skills Exceptional ...

  • and facilitate call calibration sessions for call center staff. Provide feedback to call center team leaders and managers. Prepare and analyze internal and external quality reports for management staff review. Overview of Internal Audit procedure Familiarity with COPC compliance requirements Good knowledge of spreadsheets and graphs Excellent oral and written communication skills Exceptional ...

  • and facilitate call calibration sessions for call center staff. Provide feedback to call center team leaders and managers. Prepare and analyze internal and external quality reports for management staff review. Overview of Internal Audit procedure Familiarity with COPC compliance requirements Good knowledge of spreadsheets and graphs Excellent oral and written communication skills Exceptional ...

  • -Coordinate and facilitate call calibration sessions for call center staff. -Provide feedback to call center team leaders and managers. -Prepare and analyze internal and external quality reports for management staff review. Candidate Profile: 2) Hindi fluency is Mandatory ...

  • Need to have skills regarding Manual and Automation testing, Selenium with TestNG, Jenkins, SQL, Java, HTML, SQL SERVER 2008, Oracle 9i, SVN , HP Quality Center / ALM * Manual and Automation testing, Selenium, Java, Selenium Web-driver, Hadoop, Hive, Pig, Sqoop and My SQL, Linux, RFT Mandatory

  • Need to have skills regarding Manual and Automation testing, Selenium with TestNG, Jenkins, SQL, Java, HTML, SQL SERVER 2008, Oracle 9i, SVN , HP Quality Center / ALM * Manual and Automation testing, Selenium, Java, Selenium Web-driver, Hadoop, Hive, Pig, Sqoop and My SQL, Linux, RFT Mandatory

  • Quality philosophy, goals, and objectives. Analytical skills proficient at excel reporting ...

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