12+ years of Insurance P&C experience 5+ years of managing quality / process improvement function Hands on experience in implementation of transactional quality function Quick learner with ability to adapt to changing environment. Excellent verbal and written communication skills and the ability
Processes. * The profile involves effective communication across Clients facilities globally and hence possessing excellent communication skills in verbal and written English is a must. * Candidates holding Software Quality Certifications (CSQA, ISTQB etc.) will be given preference ...
Quality Control /Assurance, MR (ISO), Design, Maintenance , Site & Fabrication Engineer (NDDT Level), Production (Machine Shop / Tool Room / Press Shop)/ Planning / Production Supervisors for those Industries. Apart from in those Industries Requires Technicians --- Fitter, Welder, Electrician ...
Diploma/Engineer/Graduate/PostGraduate(Microbiology/Bio-Chemistry/Chemistry/Biology/Bio-Technology). Chemical & Pharmaceutical Industries Requires --- ( Fresher’s & Junior Level ) Chemical & Pharmaceutical Manufacturing Industries requires for the post of Production / Quality Control / Quality Assurance /Quality Analyst / Lab Analyst in Junior level positions. Apart from in those Industries
professional standards, certification to Six Sigma competencies and participation in leadership and skill development training. 4. Responsible for assuring that all Quality Management function associates are trained to adequately perform their assigned quality responsibilities. 5. Employ best practices
to Operations for all quality related concerns, changes. Responsible for enhancing the Quality dept. touch points and share best practices, doing Centralized Call Recording and Monitoring Management Assist and ensure in ISO 27001 and COPC compliance Partnering with the Assistant Manager/Manager in governance
Responsible for Quality Assurance set up in new programs & defined programs. Transaction Monitoring. Responsible for Quality Excellence set up in new & existing processes / sub skills. Quality consultant to internal & external clients for all quality related concerns, changes, improvements etc. Lead
methods and software tools used for software verification and validation for the entire SDLC process in accordance with V-Model, Water-fall and Agile methodologies. Good knowledge of the Change Control Management and Configuration management Process in Pharmaceutical/Medical Industry Experience
Training Delivery & Quality Programs for Operations teams Develop and maintain a fully skilled and knowledgeable workforce of Trainer & Quality Analyst professionals to serve the Business Partners Collaborate with onshore TKQ Managers & SMEs for the development of training plans, curriculum design
monitoring of the systems including... Conducting & managing Regular Internal Audits/ Random Audits to assess the performance of management systems. Conducting Third Party Audits & ensuring closure of open risks Management of client audit- schedules, preparation, handling, audit observation closures
responsible towards fostering the development of team by motivating them * To ensure team achieve productivity and quality roster adherence * Ensure the professional and ethical conduct of team members * Accountable for smooth flow of operations * Coordination between Managers and Team Members * Abide
Auditing calls and giving feedback to the agents on regular basis. Coordinate and facilitate call calibration sessions. Participates in designs of call monitoring, quality standards, operations set up. Identify, capture customer feedback & Inputs. Making sure that the Fatal errors are escalated
Have knowledge of basic quality tools Have excellent problem solving capabilities and lateral thinking skills. Have good knowledge of Audit and Evaluation function Have strong Analytic skills Have an ability to lead associates and drive Quality culture on the floor Have an ability to conduct Call
that creates win-win synergies Ensure smooth implementation of the tasks independently and manage change effectively. Uses specialist knowledge to support operations team in process improvements Self starter and handles customers/stakeholders for any queries independently Acts as SME in the Quality domain Graduate/Post Graduate with 5+ years of work experience Six Sigma Certification (minimum Green ...