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  • with 2 to 4 years experience can earn about Rs.50, 000/- p.m + perquisites. You get outstanding opportunity to enhance your career growth. You can go up the professional ladder as PR, Quality Analyst, Editor, Team Leader etc depending on your performance. Requirements Eligibility: BSc, BA, Bcom, B.Ph., M Ph., MSc, MA, any Medical, Para-medical and Life science Graduates and Post Graduates. (B.H.M.S, B.A.M.S, Pharmacy ...

  • with 2 to 4 years experience can earn about Rs.50, 000/- p.m + perquisites. You get outstanding opportunity to enhance your career growth. You can go up the professional ladder as PR, Quality Analyst, Editor, Team Leader etc depending on your performance. Requirements Eligibility: BSc, BA, Bcom, B.Ph., M Ph., MSc, MA, any Medical, Para-medical and Life science Graduates and Post Graduates. (B.H.M.S, B.A.M.S, Pharmacy ...

  • ANALYTICAL INSTRUMENTATIONS ESPECIALLY ON HPLC,GC, SPECTROPHOTOMETER, EQUIPMENT CALIBRATION, TESTING SHIFT OPERATIONS, LAB, FOOD MANUFACTURING ADDITIVES IS REQUIRED. EXP. IN LAB, FOOD INDUSTRY,ANALYTICAL INSRUMENTATIONS ON HPLC, GC, SPECTROPHOTOMETER , ADDITIONAL KNOWLEDGE OF EQUIPMENT CALIBRATION, TESING, ADDITIVES , KNOWLEDGE OF MALAYALAM MUST ...

  • 1.Good background in testing methodologies and processes, Preparing Test Plan, Test Scenarios and Test Cases 2. Hands on experience in functional and non functional testing , System testing ,Integration testing, Regression Testing2.Exposure in various SDLC models and Test life cycle 3.Experience in Retail domain will be added advantage 4.Excellent communication and presentation skills 5.Hands on ...

  • Responsible for managing the QA function Lead process improvement initiatives in the aligned LOB Management of timely and effective closure of Corrective and Preventive actions Should be on Quality Analyst Candidate should have excellent communication and interpersonal skills. Strong critical & analytical skills Ability to lead initiatives Hands on experience MS-Office applications like Word, Excel ...

  • to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call centre staff. Provides feedback to call centre executives & team leaders. Prepares and analyzes internal quality reports

  • Verifying that representatives are providing up-to-date information, following current processes, and communicating effectively to callers through Briefings & dip checks. Participating in call calibrations and other floor activities. Providing the feedback to the management for further improvement Excellent analytical skills & strong attention to detailed and excellent follow through. Ability to ...

  • Verifying that representatives are providing up-to-date information, following current processes, and communicating effectively to callers through Briefings & dip checks. Participating in call calibrations and other floor activities. Providing the feedback to the management for further improvement Excellent analytical skills & strong attention to detailed and excellent follow through. Ability to ...

  • Verifying that representatives are providing up-to-date information, following current processes, and communicating effectively to callers through Briefings & dip checks. Participating in call calibrations and other floor activities. Providing the feedback to the management for further improvement Excellent analytical skills & strong attention to detailed and excellent follow through. Ability to ...

  • Management Audit:- Responsible for auditing & improving customer experience via end to end trouble ticket cycle (TAT/ quality of updates / L2 updates / quality of RFO / Closures / customer end issues etc ) Process Improvement Inputs:- Responsible for driving continual improvement. Accountable to provide

  • similar & for improvement of quality analyst. • Ensure that high quality programs and processes and implemented in a way that is easy to use for other employees in the organization. JOB RESPONSIBILITIES: • Audit, Monitoring, Feedback & Training. • Develop models & parameters to test quality in the relevant areas. • Monitor the new processes & recorded calls and provide marking & feedback. • Based on the test results ...

  • Auditing calls and giving feedback to the agents on regular basis. Coordinate and facilitate call calibration sessions. Participates in designs of call monitoring, quality standards, operations set up. Identify, capture customer feedback & Inputs. Making sure that the Fatal errors are escalated

  • Auditing calls and giving feedback to the agents on regular basis. Coordinate and facilitate call calibration sessions. Participates in designs of call monitoring, quality standards, operations set up. Identify, capture customer feedback & Inputs. Making sure that the Fatal errors are escalated

  • the defined Quality Scores as defined by the process. (5.) To consistently meet or exceed CSAT parameters as defined for the process

  • Manual and automated test execution of websites & software Working knowledge in test automation tools (Selenium IDE / Selenium Webdriver) Reporting & keeping track of issues in defect management system Follow up and closure of reported bugs Experience in developing & executing test cases Effective interpersonal skills & good communication skills Excellent analytical skills & problem solving ability ...

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of our Mysore center. Both Side AC cabs Day shift

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of our Mysore center. Both Side AC cabs Day shift

  • Should have been a QA in an inbound voice customer service account in any call center. Should manage to speak Kannada. Should be able to speak English grammatically right. Willing to work out of Mysore center. Both Side CAB 5 Days Working Saturday & Sunday Fixed Off. Day Shift

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