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13418 jobs found for Quality Analyst Operations

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  • ANALYTICAL INSTRUMENTATIONS ESPECIALLY ON HPLC,GC, SPECTROPHOTOMETER, EQUIPMENT CALIBRATION, TESTING SHIFT OPERATIONS, LAB, FOOD MANUFACTURING ADDITIVES IS REQUIRED. EXP. IN LAB, FOOD INDUSTRY,ANALYTICAL INSRUMENTATIONS ON HPLC, GC, SPECTROPHOTOMETER , ADDITIONAL KNOWLEDGE OF EQUIPMENT CALIBRATION, TESING, ADDITIVES , KNOWLEDGE OF MALAYALAM MUST ...

  • methodologies and operational principles Advanced knowledge of MS products, particularly Excel Excellent communication skills Analytical Able to analyze data and draw insights High level of accuracy and attention to detail Innovative and able to influence others Excellent process knowledge Interpersonal

  • methodologies and operational principles Advanced knowledge of MS products, particularly Excel Excellent communication skills Analytical Able to analyze data and draw insights High level of accuracy and attention to detail Innovative and able to influence others Excellent process knowledge Interpersonal

  • methodologies and operational principles Advanced knowledge of MS products, particularly Excel Excellent communication skills Analytical Able to analyze data and draw insights High level of accuracy and attention to detail Innovative and able to influence others Excellent process knowledge Interpersonal

  • methodologies and operational principles Advanced knowledge of MS products, particularly Excel Excellent communication skills Analytical Able to analyze data and draw insights High level of accuracy and attention to detail Innovative and able to influence others Excellent process knowledge Interpersonal

  • methodologies and operational principles Advanced knowledge of MS products, particularly Excel Excellent communication skills Analytical Able to analyze data and draw insights High level of accuracy and attention to detail Innovative and able to influence others Excellent process knowledge Interpersonal

  • Auditing the inbound calls for operations team and providing relevant feedback to the associates Preparing quality reports and send that to the Reporting Manager/Client on everyday/weekly basis. Providing critical data used to generate weekly or monthly reports on the performance of associates. Excellent analytical skills & strong attention to detailed and excellent follow through. Ability to ...

  • Auditing the inbound calls for operations team and providing relevant feedback to the associates Preparing quality reports and send that to the Reporting Manager/Client on everyday/weekly basis. Providing critical data used to generate weekly or monthly reports on the performance of associates. Excellent analytical skills & strong attention to detailed and excellent follow through. Ability to ...

  • Auditing the inbound calls for operations team and providing relevant feedback to the associates Preparing quality reports and send that to the Reporting Manager/Client on everyday/weekly basis. Providing critical data used to generate weekly or monthly reports on the performance of associates. Excellent analytical skills & strong attention to detailed and excellent follow through. Ability to ...

  • of positive customer experience Making recommendations and driving improvement Ensuring that internal policies, procedures, and compliance regulations are being followed Identifying operational / training issues and helping team in fixing these gaps

  • of positive customer experience Making recommendations and driving improvement Ensuring that internal policies, procedures, and compliance regulations are being followed Identifying operational / training issues and helping team in fixing these gaps

  • regulations are being followed Identifying operational / training issues and helping team in fixing these gaps Generic& Behavioral Skills Knowledge of Contact Centre methodologies and operational principles Advanced knowledge of MS products, particularly Excel Excellent communication skills Analytical Able

  • regulations are being followed Identifying operational / training issues and helping team in fixing these gaps Generic& Behavioral Skills Knowledge of Contact Centre methodologies and operational principles Advanced knowledge of MS products, particularly Excel Excellent communication skills Analytical Able

  • Below is the JD for QUALITY Agents for your reference: - Evaluate day to day transactions on calls as well as emails - Drive standardized best practices on quality monitoring, feedback process - Align quality to customer requirements and ensure we are measuring quality the same way - Work

  • to improve quality this should include but not limited to Pareto, top error trends, top defaulters, refresher training plan - Identify & lead process improvement initiatives that drive business value - To advise on the norms required to maintain Quality Standards as per the SLA Mandatory Skills ...

  • -Coordinate and facilitate call calibration sessions for call center staff. -Provide feedback to call center team leaders and managers. -Prepare and analyze internal and external quality reports for management staff review. Candidate Profile: 2) Hindi fluency is Mandatory ...

  • Key Responsibilities: • To monitor calls regularly for the assigned agents • To provide feedback regularly to the assigned agents • To ensure that the Quality benchmarks are fulfilled for the assigned agents • Call Calibration internally and externally with client(s) if required • Candidate should Experience: Minimum of 6 months to 1 year experience as ‘Customer Service Representative’ for any International or ...

  • and development/implementation of standardization within the organization. This also involves guidance and mentorship of Associates. Helps to ensure that continuing education is planned, scheduled and completed for all Associates/QA teams through the coordination Coordinates scheduled quality meetings with the QA and production

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