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65 jobs found for Pune

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  • Skill/Special Skills: Hands on experience on VOC, complaint handling, language, soft skills training Highest Education level: Graduate Years of Experience: 2 years Job Description and Key accountability: Responsible to reduce complaints, drive VOC and develop voice competency

  • The Black Belt shall function as a change agent in the relevant business area and shall be responsible for Driving quality deployment in the vertical Driving customer Impact Projects Driving Six Sigma and Lean Deployment Driving QNS for the aligned area Driving SLA adherence / Customer CTQ ensuring all parameters are met and corrective and preventive actions are taken Driving VOC/ CSAT / NPS actionable ...

  • Job Description: 1) Ensuring timely completion of quality checking as per sampling strategy 2) Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making 3) Conduct process documentation as per ISO standards 4) Driving customer satisfaction and quality by the use of improvements to business processes / procedures 5) Prepare and publish Monthly Quality ...

  • Performing Quality checks on GL (Journal Entries, Balance sheet Reconciliations, Fixed Asset, Intercompany, Management Reporting) Tracking of CCRP (External Errors) Providing Feedback to weaker set of agents (Individual / team) Deriving RCA for Internal / External Errors Participating in deciding preventive Action plans Reporting Accuracy trend and Error Analysis to the stake holders Participating in ...

  • Responsibilities : - Should be able to demonstrate quality concpets, methodologies, tools, analytics & differentiate Organization at the highest level - Exposure and domain knowledge on specific Healthcare Offering will be preferred - Should have exposure in managing large multi geo projects, using specific CI methodologies like Six Sigma, Lean a) Application of Lean / VSM methodology and tools b) Application of Six ...

  • Looking for 4+ Years of experienced Tester for reputed IT company Must have good experience on ETL Testing

  • Provide Strategic Leadership in Qlty Mgt,Create Roadmap for Initiatives &Implementation Plan on Short-Medium-Long Term time horizon.Implement TQM, Six Sigma,EHS standards.Six Sigma Black Belt, Worked on Toyota Production Systems,QMS Compliance standa Cands with strong leadership qualities, highly skilled in QA & QS from Automotive industry, planning, Quality Standards, Tools, Measurement & Analysis, must have ...

  • Provide Strategic Leadership in Qlty Mgt, quality Initiatives &Implementation Plan,.Implement TQM, Six Sigma,EHS standards.preferred if Worked on Toyota Production Systems,QMS Compliance standards, inspections, analyse defect and rejection causes, Cands with strong leadership qualities, highly skilled in QA & QS from Automotive industry, planning, Quality Standards, Tools, Measurement & Analysis, preferably cands ...

  • Job Description and Key accountability: Transaction Quality Deployment and Management Team Handling Voice Quality Assurance experience

  • Performing Quality checks on AP / TE Transactions Tracking of CCRP ( External Errors ) Providing Feedback to weaker set of agents ( Individual / team ) Deriving RCA for Internal / External Errors Participating in deciding preventive Action plans Reporting Accuracy trend and Error Analysis to the stake holders Participating in Calibration Exercise Performing Compliance Checklist for ISO deployment Participating ...

  • Skill/Special Skills: Hands on experience on VOC, complaint handling, language, soft skills training Highest Education level: Graduate Years of Experience: 2 years Job Description and Key accountability: Responsible to reduce complaints, drive VOC and develop voice competency

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