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188 jobs found for Pune

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  • General Manager -Operations for Utility Domain Client Relationship Management, Service Delivery, People Management, P&L Management, Process Improvements. Should be handling Large team consisting of 500-600FTEs

  • MBB Certified shud Drive Business Process Excellence for F&A Domain. Create & implement BPET strategies Identify key operating areas for Ops & drive improvement initiatives Extensive exp of driving projects within F&A domain Do goal setting with the team and ensure effective and measurable reviews and feedback mechanisms (MRC, Operations Review, Dashboards, BQC) Embrace change and drive training on ...

  • Job Title : Opening for Voice Calling for a Domestic BPO Eligibility Criteria for Laterals : - Graduates only - Min 9 months to 3 years experience Eligibility Criteria for undergraduate Laterals : - Min qualification required - 10+2 HSC/ 10+3 Diploma - Min 18 months full time experience mandatory after HSC or Diploma ...

  • Hiring for WNS/IBM/CONVERGYS/ MPHASIS and Tech M.. Packages anything from 2.5 -4.7lac as per the candidates communication.. If you looking in voice or semi tech domain then only call.. freshers can also apply. Best package for Best Candidates ...

  • Get Job in an International Bpo for voice process. Hiring for U.K/U.S/AUS Voice process. Hiring for Undergraduates as well as Graduates. Hiring for Tech/Semi-Tech/Non-Tech Voice process. Looking for Good Communication skills(Mandatory). Salary upto 4L p.a(without Incentives ...

  • The primary responsibilities of a Customer Service Executive would be : Communicate professionally to provide information services, take notes, prepare MoM or obtain details of customer Keep records of customer interactions and transactions, recording details of inquiries, comments, as well as actions taken. Prepare presentations and required documents for customer interactions In House Administration ...

  • Greetings From Spes Management Services. We are recruiting for International Bpo for International and Domestic Voice Process. Salary- Max. 19000pm+ Incentives. 5 Working days, 2 Weekly Off; Pick Up & Drop Available. Criteria:- UG with minimum 1yr of BPO or Non BPO . Graduate Freshers will do. Excellent Communication Skill ...

  • CCE Outbond Service (Voice Process) Salary Upto 4Lakh. Fluent English communication. Even Freshers can apply ...

  • Please find the Job Description for EXL service. Candidates Should be Very Fluent in English. Should be a Graduate.( No B.E, B-tech) or any engineering background. If Undergraduate - Should have Minimum one year experience.( Either Bpo or any other ) BPO Experience proffered EXL is hiring for U.K and U.S inbound Process. Five days Working week.(If Working for an Extra day in a week will get 1000 extra for that ...

  • *Support process excellence initiatives & drive improvement projects *Single point of contact for Quality Support of Client Account *Ensuring Implementation of Quality Standards in the Account *Leading high impact Six Sigma and Lean projects *Black Belt belt certified professionals with 6+ years of experience in Process improvement Projects. *Experience in leading black belt process improvement, continuous ...

  • The person needs to do Call Monitoring, Call Barging and giving feedback to the agents. The position is based in Bangalore

  • Job Description- We are looking to hire a Soft Skill / Behavioral Trainer to conduct soft skill / behavioral trainings for the Ops teams. Customer Orientation & Service Attitude: To understand the service requirements of the processes considering the wide range of programs. Communication Skills: Presents any topic orally by speaking clearly at an appropriate volume; can vary volume, pace, tone, and inflection ...

  • Job Profile : v Handling Incoming customer calls. v Solving the queries of customer. v Providing FLS support. v Log the call in Software. v Assigning the engineer according to the nature of call. v Updating the call accordingly. v Making DCR (Daily Call Report). v Making Attendance Report on daily basis v Uploading the DCR report on Company Portal v Handling Escalations nationally v SLA comparison v Follow ...

  • Basic technical knowledge of PCs. Basic technical knowledge of Operating systems like Windows XP/ Vista. Basic Knowledge of MS Outlook troubleshooting, Internet and Networking. Good Technical knowledge of operating systems, hardware & softwares. Responsibilities: Responsible to provide technical support assistance to US customers. Responsible to troubleshoot the technical issues related to Desktop, Laptops ...

  • Job Profile: 1) Client interactions on the day to day transactions. 2) Maintain the Dialer strategy to meet the required contractibility 3) Automate the MIS wherever applicable and ensure that the quality is maintained at Accuracy of 100% in all the MIS generated from the Team. 4) Analyze the data from the dialer regularly to ensure that the contractibility is maintained. 5) Automation Skills with SQL ...

  • Prior experience in order processing & invoicing Preference given to candidates dealing with or dealt with US customers Excellent spoken and written English communication skills Preparation of export invoices would be an added advantage

  • The requirement given below is only for Mumbai Location . Openings with Israni Entertainment ( Media Industry ) Process : Business Development Executive Sal : 30k Max Shift : 10 to 7 pm.( Day ) Openings in Wipro Process : CS / Semi Tech / Travel / Airline Process. Sal : 19k max Location : Powai Transport : 24/ 7 Openings in Relegare . Position : Customer Care / Email & Sales Sal : 25k max Location : Mumbai Shift : 8:30 am to 5:30 pm Openings ...

  • We need people who come with Documentation experience into shipping domain We are only hiring people who have max upto 6 years of experience Flexible to do US shifts

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