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  • LMS Administration - Manager 1) International Support or Global Support / International stakeholder exp is Mandate. 2) Team Handling with min 20 People is essential. 3) Experience on success Factor tool is mandate. JD - Manage the Learning & Capability Development team, ensuring the BAU operations of learning Admin are managed Manage centralised administration & hosting of e-learnings/ WBTs, Intructor led trainings ...

  • Shifts - Rotational (Including Night shift) Notice Period - Immediate or 30 Day Max -1- 2 + Yrs of experience in Fixed Line/ Lease Line domain -Will be working as part of Service Assurance Team & specialization in handling Customer Escalations -Should have worked on MPLS, ILL, TDM, VPN technology in NOC/ Service Desk for Fault/ Ticket Management & troubleshooting -Should be well versed with Telecom jargons such as SLA ...

  • 1) An understanding of Risks & Controls, 2) Controls design and assessment, 3) Testing as well as SOX specific understanding; and 4) Be at a level to be able to work independently and make educated assessment recommendations ...

  • Designation:- Executive Skills:- Primary Skills:- Good understanding of AP Invoice processing and Query resolution, German Language proficiency (minimum B2/B1 level) Secondary Skills:- Proactive Basic Analytical and reporting skills Role Purpose:- This role is to perform activities related to P2P which includes Receiving, scanning, verification and processing, payment of the invoice. Liaisons with vendors to ...

  • JD - -3 + Yrs of experience in Fixed Line/ Lease Line domain -Will be working as part of Service Assurance Team & specialization in handling Customer Escalations -Should have worked on MPLS, ILL, TDM, VPN technology in NOC/ Service Desk for Fault/ Ticket Management & troubleshooting -Should be well versed with Telecom jargons such as SLA, MTTR, MTTC, RFO, etc -Coordinate with NOC, Circle, Field, SM Teams to fix faults -CCNA ...

  • Qualification: Any Graduate (No BE/BTech) can apply Process : International Voice Process (Insurance Process) Shifts : 24/7 Rotational Shifts Salary : CTC 2Lpa i.e 12k inhand salary + 2400 rs incentives

  • Will be responsible for Soft Skills Training Conduct Communication Training for the new hires as per the floor requirements (which include training them on Customer Service, Voice & Accent, Culture and Conversation Skills). Manage a team of trainers

  • Key Role Outbound Calling Customer Service/Sales Key Skills Good Communication skill Fluency in English, Hindi Prior experience in Tele calling/Voice process is added advantage

  • Outbound Calling Customer Service/Sales Key Skills Good Communication skill Fluency in English, Hindi Prior experience in Tele calling/Voice process is added advantage

  • Handle international consumers and company vendors in and outside of the U.S either by telephone, electronically or face to face. -Communicating responses to clients and customers via support cases, emails and/or phone. -Assisting Finance Operations

  • 1)Comfortable working on a Sales Target 2)Maintain client relationship and provide them best service. 3)Excellent Communication Interpersonal skills & Convincing Skill. 4)Fluent English, mailing, calling, chatting, other communication* 5)To ensure quality parameters are met and TAT to respond to the customer is maintained 6) Log CRM against other units wherever internal resolution is not possible and ...

  • 3-5 years of experience in Business Analysis area Used to work with team spread across geographies Understanding of tools required for process analysis/ definition Experience in Microsoft tools Excellent documentation skills in preparing business requirement, functional requirement, use case and functional flow documents, As-is To-be process maps Very good communication skills Ability to multi-task

  • Process Excellence Exp Must Black Belt Must Experience in Project management, preferably PMP or Prince2 certified Must have in-depth knowledge of Business Process Mapping and Modeling Graduate Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels. Travel may be required, must have a valid passport Ability to ...

  • Should have good experience as Order Processing Executive Should be strong in MIS, Order Processing

  • *Handling Escalation mails and calls *Document verification *Internal co-ordination with different teams *Ensuring TAT Adherence *Vendor co-ordination

  • Voice & Accent Training Excellent communication skill in English Willing to work in 24*7 environment Min. 1 yr. of experience in VNA Training person can also apply Soft skills

  • International Voice Process - UK Expert in Service delivery Span of 20+ FTE's Drive Client SLA's & Deliverables Clients communication Drive Customer Satisfaction Productivity & Process improvement UK Shift

  • Ops Manager - Ecomm German Lang Expert - MUST Expert in Service delivery Manage Span of 50+ FTE's Drive Client SLA's & Deliverables Manage Ops Leaders & Clients communication Drive Customer Satisfaction, Productivity & Process improvement

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