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  • * Knowing Japanese language fluently *Should download the order from E-commerce website *Order processing *Updating racking no from E-commerce website *Attending the customer query *Updating the stock situation *Resolving the customer complaint etc

  • Regular follow up with customers for recovery of receivables.follow up with bank for loan process of customers, prepare NOC's and relevant documents for them * Business Development, Customer Relation, Market Research *Exp. In Construction Company ...

  • We are NON Voice call Center having a client in Japan 1) he/she should download the order from E-commerce website 2) order processing 3) updating racking 4)Customer care Executive ...

  • *Improve the operational systems, processes and policies in support of organizations mission -specifically, support better management reporting, information flow and management, business process and organizational planning ...

  • It is for Insurance based client Looking for some one who is atleast a B2 level in German Language. Should have handled a team (on papers ...

  • 1. Change Managers with BPO Voice/Non Voice background 2. People with hands on experience in process improvement , internal projects & transitions in Non-IT processes. 3. Preferring domain knowledge into banking, financial or insurance sector. 4. In depth knowledge of Operation Management 5. Experience in managing clients and stakeholders. 6. Team handling experience is a must

  • Looking for Managers/ Sr. Managers for Quality roles with one of the leading BPO's. - The candidate must be a Six Sigma Black Belt Certified and should have lead BB projects. - The candidate must be preferably from BPO/ KPO background from any vertical ...

  • Looking for candidates with experience in Actuaries in the P&C (Property and Casualty) insurance . Desired Profile Minimum experience: Between three and five years

  • Maintain and operate Hyperion applications and troubleshoot issues as they arise Provide support and to end users Develop and enhance Hyperion systems to meet the Company's needs Help design best practices and procedures for the use of Hyperion and integration with Oracle OBI Ensure compliance with all applicable internal controls, including those concerning change management and access ...

  • Experience in international -voice/ Email/Web-chat process Currently should be in Team Auditing, Coaching ,Training etc. Must be currently designated as team coach /S.ME./ Q.A etc ...

  • Looking for Assistant Manager (Ops) from Claims Health care/ Health Insurance background. Should have at least 2-3 Years Team Handling Experience. Also strong ITeS ops background ...

  • customer care handling female require for automobile industries . facing to guest queries and work on desk . good knowledge about talking . minimum graduate in any stream ...

  • Position : Consultant ( Sales ) Sal : 27k Gross Shift : 8:30 to 5:30 pm ( Day Shift ) Location : Goregaon East Openings in First Source ( Malad ) Position : Customer Care / Chat / Collection Sal : 18.8 k gross Shift : UK Location : Mumbai Openings in FIS ( Hiranandani , Powai / Gurgaon ) Position : Amex ( CS ) , O2 Sales (Chat ) / Accounts Payable Sal : 28 K inhand Shift : 7:30 to 4:30 Location : Mumbai / Gurgaon Openings in an MNC Company ( Santacruz ...

  • In the current managerial role, I was responsible for setting up Service Transformation unit for HDFC Life Customer Relations department with emphasis on implementing long term customer service strategy resulting in improvement in C-SAT scores, reduction in Operational expenditure, improving R-3 (Retention, Referrals & Repurchase) § Also part of the core team responsible for driving Organization wide ...

  • Key Competencies: Good communication skills in English , Customer focus, willingness to learn and ability to handle pressure Good Typing Skills ( preferably > 20 wpm), adept at operating computers & familiarity with Internet is desired ...

  • Administratively manage a team of Customer Service Executives and monitor their performance. Motivate and recognize them through implementation of the company R & R programs. Improve quality of service and increase client delight. Achieve service level and productivity targets for the team. Analyze calls to identify the root cause of complaints. Monitor and maintain quality of interaction with customers ...

  • Candidates having an excellent command over English and willing to work in Night Shifts in Voice Process shall apply ...

  • BPO's hiring with Excellent Salary. Inhouse Interviews. Fixed Shift & Weekend Off Salary 25K-50K+Excellent Incentives+Joining Bonus. 2 Rounds of EASY Interview! We Even Have Semi Voice Openings ...

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