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  • 1. Candidate should have managed 24*7 operations projects. 2. Should possess excellent communication skills and client handling skills (preferably customers from US). 3. Exposure to IBM product lines: IBM Maximo, Tivoli products etc.. 4. SLA management, day-to-day operations management, Reporting, Metrics, Service Improvement, Escalation management etc.. 1. Domain Knowledge in Property, Auto or Commercial insurance ...

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