The role that these resources will fill is an Application Support / Production Support role. They should have strong analytical skills, problem solving skills, application installation experience, debugging skills coupled with strong technical skills. Technology skills - Unix, Shell script, SQL
The role that these resources will fill is an Application Support / Production Support role. They should have strong analytical skills, problem solving skills, application installation experience, debugging skills coupled with strong technical skills. Technology skills - Unix, C, C++, Shell
Primary skill set - Linux, Windows application support (we are not looking for Linux, windows admin) Secondary skill set Experience or exposure to IBM /Oracle is welcome but, not mandatory Job responsibility - Production support Work hours Day shift (May be required to extend work hours based
Skills/Knowledge and experience Expert in setting up and managing L2 production support team. Knowledge in Windows, ASP.NET, Webservices, PL-SQL or any of the RDBMS Hands on experience in Production Support environment. 14 or more years of experience in planning, engineering, designing, delivering, supporting
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard (1.) Attendance/ Login Hours/ Unsechduled Leave/ SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating ...
The MPC group supports the MARK business lines within SGCIB and is accountable and responsible for the independent production and certification of the accounting quality Profit & Loss (P&L) and Balance Sheet, on a daily basis and other product cont
and deliverables. Responsible for keeping commitments in a timely manner and resolving issues promptly. Accountable for customer satisfaction and providing high quality service. Provide full support on new businesses integration as assigned from time to time. Prepare, maintain and circulate Daily Status Report Excellent Communication Skills Good speed in Typing Good Analytical Skills Willing to Join ...
that support a culture that is diverse and inclusive • Utilize HR metrics to monitor performance and identify actionable trends • Provide project management for assigned key HR projects • Represent business interests and facilitate support from HR functional areas as needed •Advise business on HR issues
to help deliver enhanced Customer Service Experience by the Inbound channel Prime focus on Service delivery with enhanced Service Excellence at every customer contact in the CitiPhone platform Interface with Business w.r.t Product Launch, process changes etc & determine & finalize Citiphone’s role