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  • Ability to understand and articulate processes. Experience in DMAIC of processes. Understanding and knowledge of the process improvement methodologies.(Six sigma Black belt will be preferred). Work closely with management to prioritize business and information needs. Interpret data, analyze results

  • Ability to understand and articulate processes. Experience in DMAIC of processes. Understanding and knowledge of the process improvement methodologies.(Six sigma Black belt will be preferred). Work closely with management to prioritize business and information needs. Interpret data, analyze results

  • Demonstrate an understanding, compliance and usage of ISS Processes, Standards, & Tools. Focusing specifically on using/ following: GIT/ Jenkins, SharePoint (enhancement tracking and document control), FootPrints Case Management, and Release Management processes (RFC s). Help insure seamless

  • Exp - 0.6 - 4 yrs Salary: upto 4 LPA Description- Service Desk, Technical Associate, Windows Troubleshooting, windows Server, Client Support, B2B Process, Technical Helpdesk. Excellent communication and conversation skills (Verbal and Written) -Good documentation skills -Good working knowledge of MS OFFICE (Including MS Project and Visio) -Should have a great client handling skills -Able to handle unforeseen ...

  • Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6 ...

  • Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases (5.) To update worklogs and follow shift/ escalation process and process compliance (6 ...

  • and production support, Managing Licenses, Control process monthly, Reconcile user lists with RFT to ensure licensing limits are being accounted, LRI Cognos Entitlements, and SME need to assist in production from GFO side Monitoring timeliness of incoming daily/weekly/monthly FSA Liquidity, UKRR, Norway &Milan ...

  • knowledge management. Accuracy in processing in line with SOP’s along with analytical & problem solving skills Updating SOP’s as and when there is a change in the process, in addition should perform first level review on the SOP’s prepared by team member. Identification of issues and updating the issue

  • in strategic Op Risk processes - Support and execute parallel Op Risk processes on both tactical and strategic platform Strategic Reporting solution roll-out and Parallel Run - Process and controls Documentation for tactical and strategic processes - Incidents process controls testing - Ensure all Op Risk

  • with respective teams and notify users. 7. Work & coordinate with various technology, support teams and ops teams. 8. Monitoring & assistance with client’s query 9. Maintain documentation on procedures to comply with ORM policies and ensure effective knowledge management. 10. Accuracy in processing in line

  • with respective teams and notify users. 7. Work & coordinate with various technology, support teams and ops teams. 8. Monitoring & assistance with client’s query 9. Maintain documentation on procedures to comply with ORM policies and ensure effective knowledge management. 10. Accuracy in processing in line

  • and ensure effective knowledge management. 10. Accuracy in processing in line with SOP’s along with analytical & problem solving skills 11. Updating SOP’s as and when there is a change in the process, in addition should perform first level review on the SOP’s prepared by team member. 12. Identification

  • and ensure effective knowledge management. 10. Accuracy in processing in line with SOP’s along with analytical & problem solving skills 11. Updating SOP’s as and when there is a change in the process, in addition should perform first level review on the SOP’s prepared by team member. 12. Identification

  • delivery of risk reports to senior management, risk management and regulators Training and migration of reporting processes from other EMEA regions Implement robust quality assurance checks and controls through the reporting processes Support in ad-hoc analysis of credit or market risk data Interact

  • delivery of risk reports to senior management, risk management and regulators Training and migration of reporting processes from other EMEA regions Implement robust quality assurance checks and controls through the reporting processes Support in ad-hoc analysis of credit or market risk data Interact

  • delivery of risk reports to senior management, risk management and regulators Training and migration of reporting processes from other EMEA regions Implement robust quality assurance checks and controls through the reporting processes Support in ad-hoc analysis of credit or market risk data Interact

  • requirements have been met Excellent knowledge of Microsoft Access DB coding and scripting for automation Understanding of the following: Reconciliation, trust accounting processes mutual fund, cash, income, shadow accounting would be an added advantage . Consistently meet or exceed target goals for SLA Ability to understand, learn and follow detailed procedures Excellent customer service and ...

  • improve processes, all with limited management interaction Develop expertise with few repetitions Update and follow existing tracking mechanism , log the errors and ensure timely correction of faults so that the recon process adhere to the specified timelines Should be willing to work in shifts Desired Candidate Profile: Should have good knowledge of Accounting, Capital Markets, Mutual fund industry ...

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