and motivates a multi-functional team to deliver world class non-voice customer service • Helps embed the Voice Customer Service strategy • Ensures operational delivery is in line with operational and / or contractual obligations • Manages customer escalations and complaints • Seeks to continually improve
time parameters. � Conduct progress review meetings to identify bottlenecks and draw action plan.� Interpret contractual obligations & resolve contractual and commercial issues /disputes.� Review of financial statements and analyze construction project profitability, revenue, margins, cashflow, bill rates
Participate in the development, presentation and sales of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencing. Relationship Management of Key Customers in B2B. Ensure achievement of Individual Sales
solutions. * Maintains expertise on IT at all levels - new applications, maintenance, typical budgets of the CIO's, typical objectives, measures, metrics. **Job:** **Sales* **Title:** *Sales Consultant-Services* **Location:** *India-West Bengal-Kolkata* **Requisition ID:** *1489760 ...