Firstsource a leading global provider of business process management services for the position of CUSTOMER SERVICE EXECUTIVE. We offer a wide range of services across banking and financial services, telecommunications and media and the healthcare industry. With over 34,000 employees, Firstsource
Description Job Description Position Title: Service Relationship Manager (SRM) Grade/Level: Q/R Business Group: GCG Function/Group: Consumer bank Department: Branch Banking Location: Alwarpet, Chennai Role and Responsibilities: Objectives: Dimensions of the Job - The personnel
of network nodes, telephony systems and related voice equipment Manages vendor activities and coordinates circuit testing/turn-ups, circuit moves, number porting etc. Participates on project teams for larger telecommunications project initiatives and periodically takes a lead project role Defines
FIRE PROTECTION DIVISION - Safety, Fire fighting equipment. The Sales Executive is responsible for developing sales targets and strategies with the help of the sales team, and then overseeing that these targets are met. Candidate must report to the Sales Area Manager with all progress, Gender : Male CTC : Rs. 15k pm to Rs. 20k pm Experience & Qualifications The person should have Graduate/ Diploma holder with two ...
inbound calls or receives a number of calls from customers via phone. 5,Converting users into a customer is important but transforming a customer into repeat customer is more important for profitability. 6,To operationally manage US Voice Process-Up selling involved. 7,Respond
Global Value Web connects companies across the globe for unique opportunities in products, services and talent. It enables global supply chains services. Our focus is on industry segments such as Energy and Health. GVW completes five years of Superiority client service in the year 2014. Global Machine learning, Text mining, Data Mining, Data Extraction, R Programming, Data Analytics, Data Scientist
Responsibilities Auditing calls and sharing feedback to improve customer experience Sessions to help enterprise support engineers become better with language and soft skills Attending reviews with business to share weekly results and achievements Understanding the training needs for your accounts and coming up with appropriate action plans Share daily, weekly and monthly reports with the ...
backup of Microsoft Outlook 2007/10/13 or Outlook. Excellent Communication Skill. Enthusiasm and strong self-motivation & self-reliance. Building a rapport with customers. Time management skills, with a high degree of flexibility at work place. Willingness to work in night shifts. 5 days of work
to handle inbound calls or receives a number of calls from customers via phone. 5,Converting users into a customer is important but transforming a customer into repeat customer is more important for profitability. 6,To operationally manage US Voice Process-Up selling involved. 7,Respond
customer is more important for profitability. 6,To operationally manage US Voice Process-Up selling involved. 7,Respond to Query/Complaint/Request from customers including follow-up and close looping (Voice). Support includes (applicable to all processes/queues). 8,Provide higher first transaction
Should have top class leadership qualities • Should analyze performance and activity indicators to identify improvement opportunities • Immediate Joinee preferable Role: Team Lead 25000/m 6 TO 15 YEARS OF EXPERIENCE IN US VOICE PROCESS AS CALL CENTER OPERATIONS Should have experience as an Assistant 8
180,000 people, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning. Openings in Chennai! Eligibility Criteria: B.COM/BBA/BBM with minimum 60% in Graduation and 50% in 10th and 12th. Year of Passing : 2016 graduates. Good interpersonal Job Profile : Finance and Accounts (Account Payable / Account Receivable / General Ledger process/Bank Reconciliation ...
. Take calls from Global customers and initiate the right response to them, positively and professionally . Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand . Manage end to end all calls logged, providing regular updates
and call center employees. Administer performance management by diagnosing improvement opportunities, monitoring and providing effective feedback, coaching, professional development, and corrective action plans. Coordinate the interviewing, hiring and training of customer service executives as per
1. Handling inbound calls and solving customer's queries 2. Managing complex queries and giving precise solutions 3. Multi task and manage accurate documentation 1. Graduates with 0.6 to 36 months of international voice process experience 2. Willing to work in rotational shift and off
1 Yrs - 3 Yrs of minimum experience in US Healthcare AR A minimum of 2 Yrs work experience in AR Denials and FUP Good knowledge in US healthcare Good knowledge in understanding insurance denials Excellent communication and inter-personal skills Good voice and demonstrate professional demeanor via phone. Analyzing the AR and calling the insurance companies for checking the status
Greetings for the day..!!! Hiring for Banking customer support executive in leading company, Profile Detail: Company : GE Capital Role: Customer Support Executive _ Voice Process Job location: OMR Interview location: Velachery. PFB the detailed venue. Interview Date: 21/10/2016 (Friday) Shit Greetings for the day..!!! Hiring for Banking customer support executive in leading company, Profile Detail: Company : GE Capital ...