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  • Singh Bhasin 7. In budget - Y 8. FTC Flip (if yes, provide name): No 9. Candidates in Pipeline (Names): NA 10. Location: Mumbai, India 11. Justification: This role is to backfill due to Mithila Kandaswami’ s movement to Bangalore location (IJP) Graduated in Computer science, Computer engineering, math ...

  • Quality Manager for Domestic Call Center - Mumbai Call Centre Quality Manager & Training Manager for Shriram Value Job profile: Performs call monitoring and provides trend data to management team. Uses quality monitoring data management system to compile and track performance at team

  • test automation tools: QTP, TestComplete, Squish · Investment Banking experience Qualification: Bachelor of Engineering (in Computer Science or related streams) Location: Ventura Towers, Powai, Mumbai Qualification: Bachelor of Engineering (in Computer Science or related streams ...

  • including end-to-end System Integration Test creation and execution and provision of User Acceptance Testing support often across multiple projects working closely with other global locations primarily in the Columbus (US), India (Mumbai) and Delaware (US). Key Responsibilities Stakeholder engagement

  • The candidate must be flexible and able to multitask across a variety of job duties: - Achieve daily review targets with accuracy & meeting the SLAs defined - Ensure Campaign Keyword Set up & Build is reviewed & verified correctly & campaign is live within the required timeline - Prioritize Campaign Build Reviews for Fast track Campaigns - Identify issues at Campaign provisioning stage & suggest ways to fix them ...

  • Should be experience as Head -Quality Control for minimum 4 years in underground ground metro projects

  • Should have experince in handling Quality Assurance & Quality control aspects for Min 10 years in Underground Metro project

  • Responsible for designing quality strategy for E-Retail operations and ensure qualitative execution of the operational strategy for E-Retail productsMonitor quality parameters for PAN India locations and follow up for achieving improved service

  • Analysis & test of FG & RM. Calibration of lab instrument, equipement & its maintenance. Inspection & labelling approval for finished goods packing. To work on customer complaint, In-process Sampling, QC/QA doc. attending quality issues. Min 10 yrs of exp. QC/ QA in chemical / API unit. Preferred male candidates staying between Thane to Karjat. Only Male candidates. knowledge of handling whole QC Dept. Hands on exp in GC ...

  • Experience in QA department. - Knowledge about FG / RM Analysis. - Good Documentation Practice. - General Analytical Techniques. - Calibration of related instruments like HPLC, Dissolution Apparatus etc. - Experience as Sr. Executive. M Pharm with 6+ plus years experience COMPETENT IN HANDLING OF ALL INSTRUMENTS ...

  • 1. ETL Tester (Lead)(5-8 Years) Looking for someone with experinec into any of ETL testing ie Datastage/ INformatica./ Teradata/ Abiniito etc Should have team handling experience

  • Must have 1 yr exp. as Quality Analyst on paper Excellent Communication Good proficiency on Quality Tools Call Audit Call Callibration Providing Feedback to Agent on Quality parameters

  • Job description: Performing audits in terms of monitoring mails. Providing face to face feedbacks to enhance agent performance. Producing reports into dashboard, other MIS reports Performing training need analysis and support the agents in delivery. Recommending improvements to the workflow/Process improvement initiatives ...

  • Provide administration and support as Quality Lead to achieve high customer satisfaction and continues improvements in line with the business strategy for NOC and Service Delivery functions Lead internal quality engagement program with Global Operations team at various levels Determining, negotiating and agreeing to quality procedures, standards and/or specifications for Global Operations team ...

  • Provide administration and support as Quality Lead to achieve high customer satisfaction and "continues improvement" in line with the business strategy for NOC and Service Delivery functions Lead internal quality engagement program with Global Operations team at various levels Determining, negotiating and agreeing to quality procedures, standards and/or specifications for Global Operations team ...

  • The candidate should be a QA on papers for minimum 6 months from any International or Domestic Bpo. The candidate should have excellent communications skills. The candidate should be well aware of all the Quality parameters i.e "Call Monitoring, Call Barging, Call Feedback, Client Callibration, One on One Feeback, etc... Voice Quality Monitoring on daily basis and providing timely feedback to agents. Develop ...

  • Job Description: Deliver SLA & KPI Handling a team of 14-15 team members working in tele sales verification Managing Tele Sales verification Working in Life/Motor Insurance Sales Verification Ensure timely closure of cases within TAT and submission of reports Ensure daily closure tracker / weekly tracker / monthly dashboard Desired Candidate Profile: Should have atleast 2 years of experience into sales ...

  • Job Description: As a Quality Lead you will be leading the team of QAs Has to audit, evaluate and calibrate the calls. Handling deadlines. Strong customer service focus, solid organizational and time management skills Good attention to detail Good spreadsheet and word processing skills Strong prioritization skills Desired Candidate Profile: Should have atleast 2 years of experience into Quality auditing ...

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