Manage Internal quality system Independent Technical Audits Devising & implementing quality assurance program in compliance with company requirements Carrying out internal audits to assess the status of deployment of systems Providing technical direc Professional with work experience as QA with Woven garment buying house thorough with all type of buyer comoliances KNOWLEDGE ABOUT AUDIT MANAGE TEAM ...
reliability and performance commensurate with service level agreements Follows policies and procedures for the definition, management, protection, and efficient utilization of data and databases Performs database administration and management activities in a safe, recoverable and professional manner
regarding agent and coach performance and scores. Demonstrated Understanding of the Quality Assurance Program. Desired Skills Prior Experience with international Contact Center Quality Management Systems. Demonstrated ability to work independently and as a part of a team when necessary. Desire to pursue
systems and integration tool Jenkins Working knowledge of VMs of VMware Good to have Chef open source knowledge Good to have Net programing knowledge Good understanding of Operating System and Networking Technologies Should have knowledge of managing and improving the CM Tools and Environment Sound