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2467 jobs found for Management Coaching

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  • The voice/language/communication coach is responsible for evaluating agents to ensure that communication and language used is at acceptable standards. Remote (using verint) and side by side/live call monitoring to be conducted, providing detailed feedback to the advisor. Responsible to coach Excellent communication skill. Must have managed V&A or Soft skill training for MNC BPO/KPO/Captive set up ...

  • 1. Floor Support Call Monitoring & Feedback 2. Improve Customer Experience via regular Training and Coaching of Floor Agents 3. BQ Management 4. Reduction of Communication and Soft Skills related Customer Complaints/ Blogs 5. Conducting TNA/RCA, create and execute action plans; give inputs for NHT 1. Minimum 1 Year as a Voice Coach 2. Graduation or Equivalent 3. Should be from BPO Background

  • 1. Floor Support Call Monitoring & Feedback 2. Improve Customer Experience via regular Training and Coaching of Floor Agents 3. BQ Management 4. Reduction of Communication and Soft Skills related Customer Complaints/ Blogs 5. Conducting TNA/RCA, create and execute action plans; give inputs for NHT 1. Minimum 1 Year as a Voice Coach 2. Graduation or Equivalent 3. Should be from BPO Background Specialized ...

  • 1. Floor Support Call Monitoring & Feedback 2. Improve Customer Experience via regular Training and Coaching of Floor Agents 3. BQ Management 4. Reduction of Communication and Soft Skills related Customer Complaints/ Blogs 5. Conducting TNA/RCA, create and execute action plans; give inputs for NHT 1. Minimum 1 Year as a Voice Coach 2. Graduation or Equivalent 3. Should be from BPO Background Specialized ...

  • and Audit. The candidate selected will be responsible for the definition, coordination, coaching, and training of application development teams, the business, and various levels of management. Candidates must demonstrate a proven history of coaching at the enterprise level and building large scale

  • with designing and developing application using Java EE platforms Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management, etc.) Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) Experience in the Spring Framework Experience

  • with designing and developing application using Java EE platforms Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management, etc.) Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) Experience in the Spring Framework Experience

  • staff and use that data to thoroughly assess sales strengths, weaknesses and sales management practices Creates sales development and training programs for Telesales staff to improve results To be able to create content for & conduct sales meetings or training sessions/briefings with up to 30

  • billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. The Corporate & Investment Banking division is looking for a Lean Agile Technical Coach to work with application development teams

  • billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. The Corporate & Investment Banking division is looking for a Lean Agile Coach to work with application development teams and Technology

  • billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. The Corporate & Investment Banking division is looking for a Lean Agile Coach to work with application development teams and Technology

  • billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. The Corporate & Investment Banking division is looking for a Lean Agile Coach to work with application development teams and Technology

  • the design, development and delivery of corporate training programs and strategies >Monitor and measure effectiveness of all training programs >Partner with individual departments to outline deliverables, expectations and risks >Proactively work with the Management team to identify and resolve issues >Create >Demonstrated ability to successfully develop and deliver training programs utilizing skills in ...

  • the backlog groomed - Ensure cross-team coordination - Coach and mentor scrum masters - Possesses most skills of the traditional project manager - Provides clear concise communication with project team members - Strong vertical and horizontal communication skills

  • the backlog groomed - Ensure cross-team coordination - Coach and mentor scrum masters - Possesses most skills of the traditional project manager - Provides clear concise communication with project team members - Strong vertical and horizontal communication skills

  • Coach / Quality Analyst · High energy levels with proven passion and single minded focus on improving performance · Excellent coaching/development orientation and skills · Strong focus on Customer satisfaction · Adaptable to various changes in policies, procedures, and management styles and business

  • Coach / Quality Analyst · High energy levels with proven passion and single minded focus on improving performance · Excellent coaching/development orientation and skills · Strong focus on Customer satisfaction · Adaptable to various changes in policies, procedures, and management styles and business

  • Basic day to day activities of the institute. Maintaining registers, attendance etc. Scheduling of classes,co-ordinating with teachers Excellent communication skills are required. Saturday and sunday working Weekly off on Monday Timings 11 to 8 pm on weekdays and 9 to 6.30 on weekends

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