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  • Job Description • Responsible for calling clients in Abroad (USA, CANADA) etc. • Scheduling/Rescheduling and follow up • Excellent communication skills (Verbal and Written) English. • Preparation of call monitoring data & related internal reports. • Strong problem solving and convincing skills required. • Making outbound calls to clients, receiving inbound calls, handling client’s emails as per requirement. • Ensuring proper ...

  • We are hiring for Quality Analyst who has relevant experience of 3-4 years in an international BPO\KPO (Male Candidate Required) Job Responsibilities- Auditing calls on daily basis and providing timely feedback to agents Develop & maintain quality reports. Analyze data and identify

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