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  • of backup. • Work as a team, support each other and do knowledge sharing. • Enhance Competencies & Self Development. • Ad-hoc request execution. • Creation, Updation & Validation of Process documents • Identify & execute Kaizen / BPI projects. • Get trained on tools and applications required Basic Qualifications (Including Educational Requirements)* Qualification: Masters with 2-4 Yrs exp. or Bachelors with 3-5 Yrs exp ...

  • in a complex automated customer service center. Implements change or develop new processes as necessary to provide the ability to better service multiple work types. Continually measures and evaluates all work processes using Kaizen, Lean, DMAIC, and other improvement methods. Develops and achieves performance - The ideal candidate should be a Graduate / PG having 14 - 20 years of work experience and should ...

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