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  • -Phone support experience necessary -Technical helpdesk or technical call center experience is necessary -Disciplined, systematic problem solving skills required -Hands-on work experience with the following: -Windows Operating systems -Clients: Windows7, Windows Vista, Windows XP, Windows 2000 -Servers: Windows 2000, Windows 2003, Windows 2008, -Knowledge of Active Directory, Exchange 2003/2007 -ITSM ticketing tools ...

  • WILLING TO WORK ON KELLYS PAYROLL AND ON RENEWABLE CONTRACT SHOULD BE A FRESH GRADUATE OR MBA [PREFERRED] EXCELLENT COMMUNICATION SKILLS KNOWLEDGE OF MS EXCEL AND MS WORD IS A MUST. ANALYSING Key Accountabilities and Skills required: Ensure that the highest quality standards are achieved in all deliverables and that it matches the structure and requirements Deliver all packs in the agreed timelines ...

  • To prepare reports| analyse various data cuts and support roll outs as per the identified requirements. (1.) To update information and run validation to keep it current| e.g. PMS (2.) To understand the requirements of the customer from the process & application (HCL employees| managers| HR) . (3.) Contributes to special assignments to increase the maturity of the CoE| e.g. budgeting tool design (4.) To analyze and prepare ...

  • To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies (4.) To ensure positive customer experience and CSAT through First Call ...

  • -Phone support experience necessary -Technical helpdesk or technical call center experience is necessary -Disciplined, systematic problem solving skills required -Hands-on work experience with the following: -Windows Operating systems -Clients: Windows7, Windows Vista, Windows XP, Windows 2000 -Servers: Windows 2000, Windows 2003, Windows 2008, -Knowledge of Active Directory, Exchange 2003/2007 -ITSM ticketing tools ...

  • The Associate Analyst is responsible for interpreting data, writing reports and making recommendations based upon the research findings. To complete this task, the analyst works with the client or individually to understand the requirements, define and document business objectives. The analyst Requirements Graduates/Post Graduates in Economics/Technology/Agriculture/Healthcare/Pharmaceutical ...

  • Opening with Tech Mahindra for Noida location. Responsible for call monitoring for Canadian voice process. Flexible with Rotational Shift. Both side cab till 25 km from the work location. 5 days working with 2 days rotational off. Good experience and knowledge of the QC tools ...

  • Elicit requirements and assist in defining objectives Analyse requirements and design solutions to achieve objectives Write accurate and complete functional specifications Write user stories Coordinate Effort estimation of Project requirements per business needs in collaboration with Project team and will be SPOC for BD team, as required Write and maintain project documentation, as required Verify ...

  • Elicit requirements and assist in defining objectives Analyse requirements and design solutions to achieve objectives Write accurate and complete functional specifications Write user stories Coordinate Effort estimation of Project requirements per business needs in collaboration with Project team and will be SPOC for BD team, as required Write and maintain project documentation, as required Verify ...

  • Business Analyst with prior experience on Retail (Orpos, Micros) enrich knowledge. Oracle Retail Merchandising Operations Management (aka MOM or Retek), -Retail Merchandising System (RMS)-Price Management (RPM)-Invoice Matching (ReIM)-Allocations-Retail Sales Audit (ReSA)-Trade Management

  • Analyze the impact of changes across existing customer implementations. DESIRED SKILLS : 3+ years of Business Analyst experience Experience working with continuous integration and continuous delivery Outstanding communication and interpersonal skills Excellent ability to analyze and document business

  • Analyze the impact of changes across existing customer implementations. DESIRED SKILLS : 3+ years of Business Analyst experience Experience working with continuous integration and continuous delivery Outstanding communication and interpersonal skills Excellent ability to analyze and document business

  • Job description: • Quality Audit - Voice and Mail audit for Customer Support Candidates with minimum 1-2 year experience in Customer Service domain. • Proficient in MS Office. • Presentation skills & People Orientation skills. • Effective communication and able to share feedback with agents. • RCA on process improvement part and share feedback with team leads. • Drive collaboration & calibration session. Responsibility ...

  • ISTQB Certified (Foundation Level) or hold any other equivalent certification Strong experience in testing Web based applications Strong experience in Performance Testing Tools (Preferably Open Source Tools, Jmeter etc.) Strong experience in Functional automation Tools (Preferably Open Source Tools, Selenium etc.) Strong experience is Analyzing Requirements, Test Case creation, Test Case execution, Bug reports ...

  • -Ability to code new programs, unit test and do effective analysis and djebugging on codes in COBOL, JCL, IDMS, ADSO etc.. -Possess effective communication skill to communicate with customers and other team members... -Experience in working with global delivery teams. -Guides and manages team deliveries. -Helps build up knowledge base and motivate the team to perform. -Establishes working relationships with others ...

  • Technical Administrator role, with following key skills/tasks: o BI Analytics tool install, configuration, administration o Cloud platform integration with Gateway server for internal data sources o Data Integration o Data Modelling o Security audit coordination/completion o Web development to build front page for Services-Led StoreFront o Advanced dashboarding skills for supplementing other ...

  • Solid knowledge of relevant technology concepts (e.g. client-server, relational databases, and web and mobile based architectures. Must have a solid working knowledge of Business Intelligence concepts (e.g. reporting, spreadsheets, dashboards). Excellent Communication Skills (Oral & Written). Good Team Player. Should be Self-Starter. Must have worked with an IT Company( Web & Mobile Apps Projects). Ability to be ...

  • . The incumbent will closely work with the Treasury Lead for the Middle East region.The scope includes fair knowledge and hands on experience on ERP systems.Maintain and execute daily cash and liquidity position. Strong banking & treasury operation experience with a good corporate or bank / investment sector companies. Must have six to eight years of relevant experience in an International environment and ...

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