HR Recruiter, Talent Acquisition Responsibilities:- Screen resumes and conduct first interviews based on profiles and main responsibilities. Head hunting. Must be target oriented. Follow up on reference checks. Handling both IT and Non IT recruitments. Conducting Preliminary Interviews
and their respective resolutions and circumvention's Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact Administer and provide User account provisioning & activities Assign work orders / incidents to appropriate support teams and follow up until closure ...
training and departmental development Routine maintenance updates with other IT staff and business units Provide all required documentation including standards, configurations and diagrams (1.) - Conduct periodic audits across LoBs to ensure adherence to regulatory compliance and CoE processes - Collate
Understanding of virtualization management and configuration. Must have created and maintained Cloud based virtual labs. Good knowledge of IT operating systems like Windows, Linux etc. Hands on experience of installing IT hardware and software. Troubleshooting knowledge of VM's. Willing to learn
any issues and is utilizing complete elements of cobas IT solution (3) Customer Relationship Management Attending all the calls related to cobas IT solution and resolving the same with minimum or no downtime Logging all the cases in complaint management system to track number of calls
in control and provide solutions to bridge those gaps.• Ability to work with IT to provide detailed specifications for requested enhancements.• Able to work well as a team player.Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills
methodologies will be supported. • These deliverables will require an understanding of complex business and computer systems; and the ability to lead large business / technical meetings; define, negotiate, and monitor project scope; manage project plans and client expectations; identify alternate system
are involved in providing day-to-day operational support. Activities include implementation support, administrative and operations coordination for the various products, programs and services offered by the business. Product management includes expanding Operations capabilities for new products and services ...
trouble shooting Escalating issues to IT teams within the firms Service Management Systems. Escalating to the relevant authorities when issues are not resolved within the defined time frame Working in any one of the three rotational shifts as the team provides 24 hour cover during weekdays. Qualifications
have at least Five years experience in handling database, Software, Application documentation, application testing and Serve relation between IT, vendor and internal departments. * Good Knowledge about the different Database
custodians, and clients. This job family would also include support activities dealing with record/documentation maintenance, storage & retrieval, account opening, imaging and administering/maintaining client accounts. Roles/Responsibilities Verify receipt of all documents received and check for accuracy
expectation and developing good rapport with customer community through frequent communications, and forums are must for this role. The job will entail difficult negotiations on issues like green zones, risk-and-control issues etc. It is important to be able to find mutually acceptable solutions under
To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedback (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume
To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedback (1. ) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (2. ) To provide support for on call