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177 jobs found for It Helpdesk

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  • Provide remote solutions to problems and explain the solution in such a way that non-technical users understand. Should have knowledge Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone ...

  • *Provide remote solutions to problems and explain the solution in such a way that non-technical users understand. *Should have knowledge Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone *Monitoring and maintaining computer systems and networks *Troubleshooting System/Network problems and diagnosing/solving hardware or software faults

  • *Provide remote solutions to problems and explain the solution in such a way that non-technical users understand. *Should have knowledge Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone *Monitoring and maintaining computer systems and networks *Troubleshooting System/Network problems and diagnosing/solving hardware or software faults

  • Manage day-to-day operations of the Help Desk Department, including supervision of the Help Desk Staff Act as the company-wide escalation manager for end user support Develop and maintain SOPs for consistency and increased productivity Analyze Help Desk performance through various statistical, time-keeping, and reporting methods Maintain availability for staffing coverage as needed, including On-call ...

  • Good communication, inter personal skills and good listening skills. Having good telephone & email handling etiquettes Having experience of worked with any Call Management tool and aware of Incident Management. Customer centric Having a good command over MS Office & Technical course certificate. Having experience of worked in a similar environment earlier

  • * Monitor and respond quickly and effectively to requests received through the IT helpdesk * Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority * Assist with onboarding of new users * Maintain inventory of all equipment, software and software

  • 24/7 Customer Support,Technical problem Solution,Active directory. 24/7 Customer Support,Technical problem Solution,Active directory ...

  • 24/7 Customer Support,Technical problem Solution,Active directory. Salary: Not Disclosed by Recruiter

  • Provide remote solutions to problems and explain the solution in such a way that non-technical users understand. Should have knowledge Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone. *Providing client support through Voice/E-Mail/Chat Support *Handling client complaints/analyzing statistics or other data to determine the level of client service *Developing ...

  • * Troubleshoot users' networks, equipment, software and services over the phone and with remote control * Assists with technologies. * Provides the initial point of contact for technical support of hardware, systems, sub-systems and/or applications

  • *6 to 8 years of experience in windows , desktop , servers *Installation and configuration of hardware support, desktops ,laptops and peripheral devices *Should have experience into procurement and purchasing (IT assets),Vendor Management *Good knowledge in Windows 7/ 8/10 OS *Good experience

  • to the competency/technical area such as SharePoint, MSOffice, HTML MSOffice - Ability to effectively use Excel, Word and Outlook *Excellent customer service skills and experience in customer facing role Candidate must be willing to do any shiftReview network design and update it in geospatial system SpatialNet Upload

  • to the competency/technical area such as SharePoint, MSOffice, HTML MSOffice - Ability to effectively use Excel, Word and Outlook *Excellent customer service skills and experience in customer facing role Candidate must be willing to do any shiftReview network design and update it in geospatial system SpatialNet Upload

  • to the competency/technical area such as SharePoint, MSOffice, HTML MSOffice - Ability to effectively use Excel, Word and Outlook *Excellent customer service skills and experience in customer facing role Candidate must be willing to do any shiftReview network design and update it in geospatial system SpatialNet Upload

  • Profile : Technical support / IT helpdesk Designation : Senior Associate Exp : 1+ Years CTC : .3.6 Lakhs per annum Shifts : US shifts (Candidates should be flexible night shifts) Notice period : Max upto 30 days (Immediate joiners will be preferred) Candidates / Job Location : Bangalore

  • Qualification: Graduate with IT exposure/12th pass with 3 yrs experience in Domestic Call Center as Trainer Experience: 3 yrs experience (Minimum 2 yrs experience in the same domain and 1 yr experience in imparting trainings as trainer.) He/She should have good writing skill, Oral Skill (Proficient

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Respond to email messages for customers seeking help. Install, modify * Possess good analytical skills - detail oriented * Possess good communication skills, both oral and written * Be familiar with Microsoft applications and working ...

  • Will act as the SPOC to the users for all IT related reqt./ will be able to Log the calls, assign it to engineers, track it till closure, and update the user/Escalate as per the escalation chart, follow up with vendor/ prepare mis report. Should be a Grad in Science stream/1 yr min exp/ With 50% marks with good comm skills/ good working knowledge of MS Office / People handling /coordination Skills/ should know ...

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