1. 2 -6 years of exp required in Service Desk 2. Strong communication and personality 3.Should have leadership qualities. 4. ITIL knowledge will be an added advantage 5. Vendor management/escalation handling 6. Experience in MS Excel & Word , Outlook & Power Point 7. SLA management. 8.Candidates
This needs to be shared with central marketing team on regular basis. - Take approvals before executing activities from the Business head/Market Head & also clear vendor bills for activities done in the respective zones. - Will have to meet and evaluate local level agencies before planning any activities
Oversee branch operations and ensure regulatory and process compliance of the cluster Accountable for day to day operational and administrative activities in the branches which include coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) Candidate should have minimum 4 to 6 Years of experience in Branch Operation. Handled team. The desired candidate ...
and escalate to Regional ATM executives/Vendors for ATM downtime at respective cluster Ensure process level compliance through accurate document collection from customers and adherence to RBI regulations around KYC, AML, operational risk, customer service, etc. for branch operations Monitor 100% regulatory