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  • in the Service Desk ticketing systems Escalate all out of scope issues in adherence of SLA timelines Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner. Persistent review of the aging ticket queue to ensure SLA goals

  • in the Service Desk ticketing systems Escalate all out of scope issues in adherence of SLA timelines Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner. Persistent review of the aging ticket queue to ensure SLA goals

  • development cycle and consult with users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems, and prepare detailed specifications from which programs will be written. Responsible for defining the business processes. Support QA, UAT and Release phases

  • Job Responsibilities: Analyze and fix the issues relevant to the database inter linked with the web application Optimize the database and the respective queries and achieve the client SLAs towards the response time Migrate and transform the SQL Server 2008 to SQL Server 2012 Database import and export, database tuning, backup and restore Database deployments and user management Experience with the ...

  • and debugging of scripts Test system modifications to prepare for implementation. Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability. Document software defects, using a bug tracking system

  • and documentation. Confer with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Analyze user needs and software requirements to determine feasibility of design within time and cost

  • engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. Design, develop and modify

  • code related to new functionality and defects for the EPS system. This is primarily in Java. Shell scripting and WebSphere Transformation Extender (WTX) are major pluses. Creates unit test plans, executes unit testing and documents results to ensure that code is working as per specification. Ability Must Have Skills: 3 to 5 years of Experience (SSE) in Java/J2ee Environment Experience working in Agile ...

  • programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. Design, develop and modify software systems

  • feedback, coaching, team building and training/education to team members Conduct interviews for recruitment of full-time and consulting positions as required Assisting with communication interfaces/integration to associated systems Upholds enterprise policy guidelines and recommends new and improved Post-graduate degree in applicable area of expertise or equivalent experience 6+ years of experience ...

  • requirements and existing systems. Produces detailed designs and documents all work using required standards, methods and tools, including prototyping tools where appropriate. Skills: Willingness to work in a matrix environment and to value the importance of teamwork. Understanding of common system

  • SQL solutions in Oracle 11.x environments. Good experience with large datasets. Experience developing Data Warehouses, applying Kimball’s Dimensional Modeling Techniques, Architecting ETL systems Experience in any 3GL platform such as Java / C# / C++ Experience with Informatica command line tools and using any of Perl / Shell / Python scripting languages Proficient at good release management practices, using ...

  • specifications Demonstrable competence developing commercial grade software systems, preferably market leading software products Experience developing concurrent / multi-threaded solutions Experience in any 3GL platform such as Java / C# / C++ Experience with Informatica command line tools and using any of Perl / Shell / Python scripting languages Proficient at good release management practices, using versioning ...

  • schedules Defect and trend tracking, reporting, and analysis. Use of QA methodology, processes, manual and automated testing tools Testing efforts may include: Unit, system, manual, black box, white box, automated, load, end-to-end and other testing. Develops testing document artifacts as they pertain Educational Qualifications: B.Tech / MCA / Graduation (Minimum 16 years of formal education, Correspondence courses ...

  • schedules Defect and trend tracking, reporting, and analysis. Use of QA methodology, processes, manual and automated testing tools Testing efforts may include: Unit, system, manual, black box, white box, automated, load, end-to-end and other testing. Develops testing document artifacts as they pertain Educational Qualifications: B.Tech / MCA / Graduation (Minimum 16 years of formal education, Correspondence courses ...

  • schedules Defect and trend tracking, reporting, and analysis. Use of QA methodology, processes, manual and automated testing tools Testing efforts may include: Unit, system, manual, black box, white box, automated, load, end-to-end and other testing. Develops testing document artifacts as they pertain Educational Qualifications: B.Tech / MCA / Graduation (Minimum 16 years of formal education, Correspondence courses ...

  • schedules Defect and trend tracking, reporting, and analysis. Use of QA methodology, processes, manual and automated testing tools Testing efforts may include: Unit, system, manual, black box, white box, automated, load, end-to-end and other testing. Develops testing document artifacts as they pertain Educational Qualifications: B.Tech / MCA / Graduation (Minimum 16 years of formal education, Correspondence courses ...

  • PL/SQL Education BS in Computer Science or equivalent. MS preferred. Experience working in Agile development software methodology, authoring technical documents / specifications Demonstrable competence developing commercial grade software systems, preferably market leading software products Experience

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