business applications to it Design and direct the selection, purchase, installation and use of computing equipment and software Negotiate purchase of technology, services and assets within budgets Project Management and Business Analysis for application Systems development Systems & user Documentation
and complaints May train users and operators on a limited basis and/or may write training procedures Participate in on-going training and departmental development Routine maintenance updates with other IT staff and business units Provide all required documentation including standards, configurations and diagrams 0.6 months - 3 years (Expertise in Technical support,Technical troubleshooting,IT helpdesk ...
necessary Required to participate in an on call support rotation Organisational Responsibility Reports to Team Leader, Shift Leader of Regional Service Manager depending on locations. Works co-operatively and collaboratively with other members of the Service Management Team, IT Functions and Suppliers Experience Experience working in an L1 role (Minimum of 2 years) Skype for Business Previous ...
Job Role:IT Service Desk Skills: Outlook Issues, Trouble Shooting, Semi Voice, Lotus Notes Experience:1.5-4 Years Notice Period:Immediate-15 Days This is a Contract to Hire requirement.1 Year(s) Qualification: B.E, B.Sc, B.COM., Diploma, M.COM, M.E./M.Tech., B.E / B.Tech
of IT-related projects and activities. Our goal is provide high-quality support in adherence to agreed service levels and in accordance with the policies and procedures. Duties & Responsibilities Working as part of the Global Service Management Team this role will have specific responsibility
in vendor/client relationship management. Experience in forming and managing Service Lines and/or COEs 2+ years of onshore work experience in NA or Europe. Strong leadership, presentation, and communication skills. Excellent verbal and written communication skills to effectively communicate with various levels
Good communication skills * Experience in working with onshore - off shore model, customer interfacing, IT vendor management * Excellent planning, leadership, problem solving, analytical, operational & customer service skills Key Responsibilities: * SPOC (single point of contact) for operations