business applications to it Design and direct the selection, purchase, installation and use of computing equipment and software Negotiate purchase of technology, services and assets within budgets Project Management and Business Analysis for application Systems development Systems & user Documentation
necessary Required to participate in an on call support rotation Organisational Responsibility Reports to Team Leader, Shift Leader of Regional Service Manager depending on locations. Works co-operatively and collaboratively with other members of the Service Management Team, IT Functions and Suppliers Experience Experience working in an L1 role (Minimum of 2 years) Skype for Business Previous ...
and notifications, responding accordingly through Help Desk service tickets System documentation maintenance and review Monitor assigned ticket queues and assign tickets to appropriate resources within the organization. Serve as the front line support for all IT requests and escalated issues Communication with users
Job Title: Service Desk- IT Location: Bangalore Shift: 24*7 Shift Experience 1 to 3 years. Job Description Required service desk profiles with knowledge of ITIL, ticketing system knowledge (My Oracle Support, Remedy, etc), strong communication skills. Candidates are required to work
organisation. A self-starter as well as solution- and result oriented. Service-minded and willing to go the extra mile An excellent communicator and able to speak the customers language A team player, to support our existing team, based in Copenhagen and Aurangabad Well versed in IT technologies. ITIL