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4154 jobs found for Helpdesk Analyst Level

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  • and their clients in all regions and at all levels of the organization. Specific responsibilities shall include but not be limited to: Leading and providing technical direction to a team of 8-14 Technology Operations Analysts, as a unit of a larger organization, in a technical environment utilizing remote

  • providing Helpdesk Support (IT)Service Agreement applicableShould be fine with Night Shifts Job description The candidate should have an exposure to both call handling and Incident ManagementThe candidate should have exposure to outbound B2B interaction and support.Customer service, Exceeding call quality

  • Native tools Technical troubleshooting on Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, PDA, Blackberry and RSA Tokens. Warm Transfer from Level 1: Inbound calling is part of profile (1.) lndependently resolve tickets within SLA Adheres

  • incidents to appropriate support teams and follow up until closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs

  • incidents to appropriate support teams and follow up until closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs

  • incidents to appropriate support teams and follow up until closure. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

  • experience on VDI platforms a plus - Windows XP / 7 platform support skills (preferably to MCP level) - Ability to work unsupervised and prioritize workloads - Novell/Netware administration tools knowledge - MS Office 2007 / 2010 suite knowledge - Internet browsers (IE, Firefox and Safari) - Thorough

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