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400 jobs found for Helpdesk Analyst Level

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  • Main responsibilities: Manage the Helpdesk for a reputed client.. Experience Level required : 2 - 6 years Other Preferences: Excellent communication skills Should have been in a similar role earlier ...

  • personnel to ensure timely resolution of problems 6. Maintains a central source of information enabling Help Desk staff and support technicians to recover outages with minimal disruption to expected service levels 7. Invokes problem escalation procedures to coordinate recovery 8. Isolates problem

  • a great client handling skills -Able to handle unforeseen situations -High level of acceptance -Can drive HCL's value and its methodology Skill Requirements:- -Basic technical knowledge of PCs -Basic Knowledge of MS Outlook troubleshooting, Internet and Networking, Blackberry -Basic technical knowledge

  • a great client handling skills -Able to handle unforeseen situations -High level of acceptance -Can drive HCL's value and its methodology Skill Requirements:- -Basic technical knowledge of PCs -Basic Knowledge of MS Outlook troubleshooting, Internet and Networking, Blackberry -Basic technical knowledge

  • a great client handling skills -Able to handle unforeseen situations -High level of acceptance -Can drive HCL's value and its methodology Skill Requirements:- -Basic technical knowledge of PCs -Basic Knowledge of MS Outlook troubleshooting, Internet and Networking, Blackberry -Basic technical knowledge

  • Provide remote solutions to problems and explain the solution in such a way that non-technical users understand. Should have knowledge Troubleshooting Hardware/Networking/OS related queries of our global customers Over Phone. *Providing client support through Voice/E-Mail/Chat Support *Handling client complaints/analyzing statistics or other data to determine the level of client service *Developing ...

  • Extend contact to promote and sell products or services as required by assigned queue. Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problem. Identify the level of technical knowledge of the customer and adjust technical

  • Extend contact to promote and sell products or services as required by assigned queue. Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problem. Identify the level of technical knowledge of the customer and adjust technical

  • Minimum 1 year of experience in Service Desk profile 1 year of experience in call management ticketing system Understanding of computers and applications on basic level Good communication skills Ability to speak to US and UK customers Open to work in 24 X 7 environment

  • Role purpose: The purpose of this role is to provide security analyst expertise and contribute to the success of the Cyber Security Operations Center (CSOC). The role reports into the L1/L2 CSOC Operations Manager based in Pune, India, and is responsible to identify and validate threats by data

  • Role purpose: The purpose of this role is to provide security analyst expertise and contribute to the success of the Cyber Security Operations Center (CSOC). The role reports into the L1/L2 CSOC Operations Manager based in Pune, India, and is responsible to identify and validate threats by data

  • Role purpose: The purpose of this role is to provide security analyst expertise and contribute to the success of the Cyber Security Operations Center (CSOC). The role reports into the L1/L2 CSOC Operations Manager based in Pune, India, and is responsible to identify and validate threats by data

  • applicable):Firewalls, Anti-virus, Anti-Spams, Intrusion Detection/Prevent System, Event Correlation Devices, Log File Analyser, etc. Niche : YesNo Salary Range (to be filled by HRBP) Minimum Median Maximum Role purpose: The purpose of this role is to provide security analyst expertise and contribute

  • applicable):Firewalls, Anti-virus, Anti-Spams, Intrusion Detection/Prevent System, Event Correlation Devices, Log File Analyser, etc. Niche : YesNo Salary Range (to be filled by HRBP) Minimum Median Maximum Role purpose: The purpose of this role is to provide security analyst expertise and contribute

  • Extend contact to promote and sell products or services as required by assigned queue. Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problem. Identify the level of technical knowledge of the customer and adjust technical

  • a great client handling skills -Able to handle unforeseen situations -High level of acceptance -Can drive HCL's value and its methodology Skill Requirements:- -Basic technical knowledge of PCs -Basic Knowledge of MS Outlook troubleshooting, Internet and Networking, Blackberry -Basic technical knowledge

  • a great client handling skills -Able to handle unforeseen situations -High level of acceptance -Can drive HCL's value and its methodology Skill Requirements:- -Basic technical knowledge of PCs -Basic Knowledge of MS Outlook troubleshooting, Internet and Networking, Blackberry -Basic technical knowledge

  • Role responsibility : The purpose of this role is to provide security analyst expertise and contribute to the success of the Cyber Security Operations Center (CSOC). The role reports into the L1/L2 CSOC Operations Manager based in Pune, India, and is responsible to identify and validate threats

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