Customer relationship managers should know their customer's needs, wishes and dreams. He or she should be well versed in the value delivered to customers and the problems customers are trying to solve. CRM will not only solve customer requests but will proactively offer ideas and insights Job Role :CRM (Customer Relationship Manager) Location : Raipur, Bhilai, Dhamtari, Bilaspur, Raigarh, Korba, Jagdalpur ...
1. Responsible for effective training of youth at the vocational training center in the trades such as BPO, CRM, Hospitality, English and Soft Skills. 2. Responsible for monitoring the quality of training being imparted and maintain the standards at the centre. 3. Apply innovative teaching tools
scrutiny, ensuring scanning through cashier and strict adherence to the TAT as defined.Conducting meetings with the distributor/sales team for feedback and continuous improvement.2) CUSTOMER SERVICING - Accepting Customers request, proper scrutiny of the same raising SR in CRM system of TALIC ensuring best
by the business teams 8.Complete responsibility for reconciling the Dummy Accounts for Disbursement, Collections, General Receipts and Initial Payment Accounts. 9.Vendor management including managing Lawyer/Valuer etc 10.Reducing Sales FTNR to less than 5%. 11.Ensure that all queries and complaints logged in CRM