EXPERIENCE: 4+ YEARS SALARY: NEGOTIABLE NOTICE PERIOD: IMMEDIATE CONTACT PERSON: SUMAN JOB DESCRIPTIONS: Experience in Tech support and tech sales. Excellent communication skills and presentation skills. Ability to multi task, priorities and manage time effectively Handle a tech sales team ...
• He or she will be responsible for development of new features and maintenance of existing features and will be responsible for all phases of development, from early specs and definition to release. • Proven hands-on Software Development experience • Proven working experience in Java development • Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC ...
on the technology Creating Query based Collections / Custom Reports Sound knowledge on SCCM env management Day-To-Day SCCM Activities / Troubleshooting / Managing / Maintaining Application packaging (Desirable) SCOM Administrator and Operator Console, Microsoft SQL 2005, and Windows Server 2003 Enterprise
portfolio optimization for gap analysis (3.) To contribute towards white/ technical papers and knowledge base (4.) To manage Non Functional Requirement adaption for the solution (5.) To ensure knowledge up- gradation and work with new and emerging products/ technologies (6.) To study and define system
technical architecture, performance and functionality related issues. As part of the technical leadership, will resolve issues and perform reviews for the work products created by the project and assist in first level team management. It is also important for the person to have experience of direct
to clearly interact with the customer, understand the requirements and communicate with the off-shore team. Must be able to participate and represent the team in Change and Incident management meetings. Excellent leadership skills. CCNA CCNP(R) or CCNP (S) or both Team Management. technology
To be responsible for managing technology in projects and providing technical guidance / solutions for work completion (1.) To be responsible for providing technical guidance / solutions (2.) To do manage client visits and interpret requirements specifically from the point of view of interpretation
aspects of the bid, ensuring all services are included in the final price to the customer (4.) Risk tracking and management throughout the bid process (5.) Contributing to the written proposal - both in terms of content and presentation (such as preparation of a management summary) (6.) Manage the bid
productivity (2.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations (3.) To monitor and track tickets/ change requests and manage SLAs. (4.) To work towards continuous improvement and perform root cause analysis on an ongoing basis ...
To be responsible for managing technology in projects and providing technical guidance / solutions for work completion (1.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. (2.) TO ensure process compliance in the assigned module ...
To resolve assigned tickets in adherence to agreed SLA and quality standards of the company (1.) To maintain high login Efficiency (Availability) for customers (2.) To resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards (voice and accent , Tech
documentation and standards Work as part of a team and provide 24x7 support when required Perform general technical trouble shooting and give consultation to development teams Interface with Oracle Corporation for technical support. Should be Engineering graduate (MCA, B- Tech) and Bsc (electronic/ computer
To attend status calls with customer and the team and escalate to Senior management (4.) To manage the teams and co-ordinate with On-Site Engineers for any issues/ concerns (5.) To ensure quality compliance and facilitate Value creation and KM activities
On - call Escalation Ticket Quality Process adherence & Security compliance Customer feedback ( Appreciations, CSAT survey results) KB preparation and review, Knowlegde sharing & documentation Root cause analysis / Problem Management Capicity / Architectural Management SLA compliance for tickets