Experience in Gensys: 3+ Yrs Experience: Minimum 3-5 years of experience Either is development background (.Net or JAVA or LAMP) Or IT department in BFSI sector Or Contact Center Industry Job Description: - Understanding of Genesys application and its architecture Project management
Strong knowledge and understanding of Genesys Framework- Complete knowledge of Genesys Framework 8(pt)x- Should have hands on installation/deployment /upgrades and project implementation- Genesys Routing And Reporting- He/she should be able to build routing strategies using IRD/Composer- Can
We are hiring accountant (Female) 1. Independently handle petty cash book. 2.Knowledge of Income Tax & Personal file. 3.Entries part knowledge -like as.. petty cash, journal voucher, purchase bill, sales bill etc. 4.Banking Knowledge. 5.MIS for various activities. Experience : 3 to 5 years Salary : as per company norms(negotiable). We are hiring accountant (Female) 1. Independently handle petty cash book. 2.Knowledge of ...
Primary responsibility - Environmental Stability: Troubleshoot issues, and coordinate efforts of internal departments and vendors to ensure proper call routing and CTI data passage and system Primary 24x7 on-call support for call routing issues on a rotating basis Consult with Business teams
disputes highlighted through customers directly or through collections team Resolution of billing dispute cases raised in CRM/waiver portal Identifying the error reason to understand the genesis of the dispute. Dispute Validation done through analysis of customer documents shared
MUST HAVE Minimum 4-6 years experience in a similar role for Sr. Executive position & 8-12 years for Manager position Pre-sales and Business consulting expertise The candidate should have domain knowledge of one or more industry verticals and have capabilities in designing infrastructure