Manage and monitor activities of all employees in the Front Office department making sure they adhere the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed. Receives information from the previous
Responsible for handling complete front office activities Attending calls, EPABX system, inward and outward registers, attendance management, attending visitors etc Assisting in administration as per business requirement, record management etc
ROLE & RESPONSIBILITIES: 1. Follow Standard Operating Procedures laid down for the Front Desk a) Engage with guests on a regular basis and build a relationship with them b) Attend to phone calls and take appointments c) Be conversant with all the therapies and provide information about the same REPORTING TO: Spa Manager WORK HOURS: 9 hours a day (Rotational Shifts – 7 am to 4 pm & 1 noon to 10 pm) WORK DAYS: 6 ...
Customer Satisfaction (Guest Feedback, Social Media Review). Financial Performance (Room Revenue, Operation Auditing). Showing Initiative, Problem Solving, Staff Training, Team Leading Manages and motivates the Front Office team in order to provide a high standard of service for customers. Welcomes
A JOB PURPOSE To act as the first point of contract for visitors and callers to Alert and to undertake a range of other administrative tasks as identified by the Facility Manager B OVERALL JOB DESCRIPTION/KEY RESULT AREAS 1. Responsible for all telephone & switchboard duties 2. To answer
urrently we have an opening for Front Office Executive in our organization. Candidate should be soft spoken, pleasant personality. Male or Female can apply. Job Responsibilites - Handling OPD patients. - Scheduling appointments. - Handling incoming & outgoing calls. - Collecting OPD cash from
Handle enquiries and answer calls Greet customers and make them sit in the reception area Instruct the office boys for serving tea and water to customers/guests Maintain attendance registry for employees and visitors Manage the day to day activities of the office Mumbai, Mumbai