language in the service desk To advise the Transition Manager and project team on risks and issues arising from Service Transition. Deep understanding of the interfaces between remote and on-site first line contact and second and third line resolver groups; Experience of implementing or operating
and equipment. Applies advanced knowledge of processes and resources required to perform analytical and technical tasks on PC systems, with knowledge of LAN server systems as well. Applies advanced understanding of customer service techniques as required to address PC problems
with Hybris web services. *Goal driven, process oriented and performing to established Service Level agreements *Excellent communication and interpersonal skills, including a global perspective. *Ability to manage issues with a varied level of complexity. *Ability to find solutions within a diverse ...
transactional enquiries/investigations from clients and business product managers and in-country operations: Daily reconciliation and proofing of transaction booked on GL and custodian safekeeping and cash accounts Preparation of reports, entries and MIS Qualifications Having 1-3 years of work experience
such that they meet the required standards of performance, reliability and resilience. Provide assistance to the support team in fault finding and problem resolution To provide detailed technical assistance and direction in the evaluation of INFOR XA applications Contribute to Team Development and Knowledge sharing
1) Candidates should manage complete application responsibilities (end to end application coordination, documentation, interaction with client/business team, testing of applications) 2) Should know about business analyst term like Impact Analysis, GAP analysis. 3) Able to explain BRD to technical
documents through in-house editors Providing intensive classroom feedback and one-to-one feedback to abstractors lagging in content development and enhancement. Conducting review meetings across various support teams for discussing technical issues and developing the product ...
and team (3.) To provide details for SOP and RCM document updation (4.) To provide supporting documentation and information for various stakeholder like management, auditors, tax departments etc. (5.) To resolve queries of various stakeholders both internal and external (SSDs, Emails etc) (6.) To ensure
perspective Should be well-versed with understanding of requirements documents, elicit requirements in review calls, review of functional test cases and participate and contribute in technical system design review meetings Self-starter with a positive attitude, willingness to learn new concepts and work
in designing and executing UAT Work with users, clients and IT teams to resolve issues identified during test phases. Provide input to assist with planning External Candidates Qualifications / Technical knowledge & Experience required : Extensive business analysis experience in a structured environment
communications skills, to serve as lead conduit between developers, architects, designers and with external and internal customers. Provides functional/technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Provides consultation
are adequately reconciled & signed off Develop Business Requirement Specs, Use Cases, Logical Data Model, Requirement Traceability matrix etc. Communicate with Technical teams and disseminate information on Functional aspects of Business requirements Ability to play either PMO or BA role depending on skill
influencing/negotiation skills as well as written/verbal communication skills Professional certifications, such as CISSP and CSSLP, or willingness to obtain certification within 12-18 months of start date Primary Location: India,Tamil Nadu,Chennai Education: Bachelor's Degree Job Function: Technology Travel Time ...
and Standards for Capacity Management Work with other CITI support groups/units to optimize the usage of system resources for operating system and other program products Work with business-aligned technology groups/units to optimize the usage of system resources for business applications Liaise with business
as part of a larger global team Nice to have: Experience in developing low latency/real-time Equity trading platforms Working Experience in using different scripting languages like shell script, perl, Ruby and Python Experience in maven Experience in web technology Knowledge or experience in C# Bachelor’s