REQUIRED SKILL SETS: Must be a Graduate Having 2+ years previous Technical Support Center experience with an emphasis on business to business / Enterprise support interactions Outstanding written & verbal communication skills in English with a neutral accent Experience working in a team environment and managing a diverse workload Experience in supporting software applications and troubleshooting in ...
of the integrated parts network. Essential Responsibilities: - Set vision, developed strategy, established metrics and drive all key parts fulfilment KPIs/ metrics to meet defined customer expectations in ITO and OTR fulfilment, - Constantly explore his/her supported customers’ needs and expectations, drive Qualifications/Requirements: ·Education: - Bachelor’s degree from an accredited university with strong ...
Position Description: The Support Specialist will be providing 1st level phone support for several retail store locations This position will be answering incoming call requests , troubleshooting application and hardware problems , logging service tickets , documenting issues and guiding customers through documented solutions to resolve issues while providing world -class customer service Responsibilities ...
users, Oracle Apps functional and technical teams to resolve issues User and access management Execute Releases to perform change management Co-ordinate with Storage, Network and Unix teams for server maintenance Work with Oracle support on database SRs Work with L3 team on escalated issues
architecture, Load Balancer • Interface with Oracle Corporation for technical support • Setup and maintain documentation and standards • Driving Best Practices Implementation for domain • Work with Storage, Network and Unix teams for infrastructure issues/ best practices implementation • Hands on in SSO
Knowledge of Clustering ,CloneHigh AvailabilityScalabilityWorkload managementDesigning topologies and recommending architecture choicesIBM WASND (WebSphere Network Deployment) version 7 0 and 8 5Installing WebSphere Application Server (WAS) on various platformsInstalling IBM HTTP Server
Knowledge of: Clustering ,Clone High Availability Scalability Workload management Designing topologies and recommending architecture choices IBM WASND (WebSphere Network Deployment) version 7(pt)0 and 8(pt)5 Installing WebSphere Application Server (WAS) on various platforms Installing IBM
and Web Servers Have experience in object migration and file migrations , and application patching using Change Assistant Have in -depth knowledge of PeopleSoft Internet Architecture security components Work with Infrastructure team members (Network , NT and Unix Administrators) to build and maintain
Knowledge of build systems and integration tool Jenkins • 6 • Working knowledge of VMs of VMware • 7 • Good to have Chef open source knowledge • 8 • Good to have • Net programing knowledge • 9 • Good understanding of Operating System and Networking Technologies10 • Should have knowledge
in installation and configuration of network printers • Involve in configuration of HH devices • Involve in Unit Testing, System Integration Testing, UAT and supporting live • Experience with ticket printers • Experience with BI reports • Develop interfaces from WMS to third party material handling systems
and enforcement of coding standards and development procedures- Should be able to comprehend complex application server side infrastructure including network topologies - Be able to understand and drive solutioning of problems that are ambiguous in nature or not well defined- Risk taking ability and effective
Knowledge of build systems and integration tool Jenkins 6 Working knowledge of VMs of VMware 7 Good to have Chef open source knowledge 8 Good to have Net programing knowledge 9 Good understanding of Operating System and Networking Technologies10 Should have knowledge of managing and improving
Experience working with Development and Operations teams in multi -tiered , high -volume production environments Experience in network configurations and layout (TCP /IP) , managing security (SSL , Mutual authentication setup) , load balancers , DNS and other infrastructure components Integration
Redis , messaging systems like Amazon SNS Have worked on integrating available social media /network services like FB , Google , Twitter etc Maintain code quality through best practices , unit testing and code quality automationExperienced in CI processes / methodologies and Skilled in build , release
Mentor and coach the team members to enhance output and selling orrecruitment skills.- Continuously motivating and driving the team for overall growth of on as well as team. SALARY PACK DEPEND ON ;LOCAL NETWORK & CONTACTSALSO PREVIOUS SALARY PACKAGE & EXPERIENCE telephonic interview 10.00a.m.-6:00 system/laptop must office physically preseence Delhi Noida Gurgaon Ahmadabad Bangalore Hyderabad Chennai ...