REQUIRED SKILL SETS: Must be a Graduate Having 2+ years previous Technical Support Center experience with an emphasis on business to business / Enterprise support interactions Outstanding written & verbal communication skills in English with a neutral accent Experience working in a team environment and managing a diverse workload Experience in supporting software applications and troubleshooting in ...
of the integrated parts network. Essential Responsibilities: - Set vision, developed strategy, established metrics and drive all key parts fulfilment KPIs/ metrics to meet defined customer expectations in ITO and OTR fulfilment, - Constantly explore his/her supported customers’ needs and expectations, drive Qualifications/Requirements: ·Education: - Bachelor’s degree from an accredited university with strong ...
the enterprise Good knowledge of CMDB, Discovery, MID Server Architecture, Probes, Sensors, Identifiers Knowledge of Infrastructure / Networking Analyse client environment current state, maturity and complexities, and advise on best practice solutions Communicate with client on all aspects of initiated work
Position Description: The Support Specialist will be providing 1st level phone support for several retail store locations This position will be answering incoming call requests , troubleshooting application and hardware problems , logging service tickets , documenting issues and guiding customers through documented solutions to resolve issues while providing world -class customer service Responsibilities ...
Experience working with Development and Operations teams in multi- tiered, high- volume production environments • Experience in network configurations and layout (TCP/ IP) , managing security (SSL, Mutual authentication setup) , load balancers, DNS and other infrastructure components • Integration • WebLogic/ Apache Installation & Administration • Application Build and Deployment using SCM Tools (Perforce, Jenkins, etc ...
Knowledge of: Clustering ,Clone High Availability Scalability Workload management Designing topologies and recommending architecture choices IBM WASND (WebSphere Network Deployment) version 7(pt)0 and 8(pt)5 Installing WebSphere Application Server (WAS) on various platforms Installing IBM
Interface with Oracle Corporation for technical support • Setup and maintain documentation and standards • Driving Best Practices Implementation for domain • Work with Storage, Network and Unix teams for infrastructure issues/ best practices implementation • Hands on in SSO Good Knowledge of OS
Manual Functional, Integration, UAT, Regression, Build Testing • MUST Automation Development and Testing (MUST) UI and API testing (API is MUST) • Performance Testing (Client side and server side) • Cross browser testing • Cross network testing (Edge, 2G, 3G, 4G and Wi- Fi) Cross devices
Knowledge of Clustering ,CloneHigh AvailabilityScalabilityWorkload managementDesigning topologies and recommending architecture choicesIBM WASND (WebSphere Network Deployment) version 7 0 and 8 5Installing WebSphere Application Server (WAS) on various platformsInstalling IBM HTTP Server
architecture, Load Balancer • Interface with Oracle Corporation for technical support • Setup and maintain documentation and standards • Driving Best Practices Implementation for domain • Work with Storage, Network and Unix teams for infrastructure issues/ best practices implementation • Hands on in SSO
and Web Servers Have experience in object migration and file migrations , and application patching using Change Assistant Have in -depth knowledge of PeopleSoft Internet Architecture security components Work with Infrastructure team members (Network , NT and Unix Administrators) to build and maintain
Experience working with Development and Operations teams in multi -tiered , high -volume production environments Experience in network configurations and layout (TCP /IP) , managing security (SSL , Mutual authentication setup) , load balancers , DNS and other infrastructure components Integration
Redis , messaging systems like Amazon SNS Have worked on integrating available social media /network services like FB , Google , Twitter etc Maintain code quality through best practices , unit testing and code quality automationExperienced in CI processes / methodologies and Skilled in build , release
with toolset like Maven, Github, Sonar etc • MINIMUM REQUIREMENTS Bachelor's degree in computer science or related field • Proficient in AEM development, upgrade and support Java development experience • Excellent understanding of hardware, operating systems, network and communications, multitier
Knowledge of build systems and integration tool Jenkins • 6 • Working knowledge of VMs of VMware • 7 • Good to have Chef open source knowledge • 8 • Good to have • Net programing knowledge • 9 • Good understanding of Operating System and Networking Technologies10 • Should have knowledge
level Experience Java - o Strong Java technical knowledge, o Build concepts of JAR EAR WAR files Networking concepts - o LAN WAN topology, o Load Balancing IT Administration - o Active Directory concepts (OU's, GPO, AV, Patch Management) Enterprise/Solution Architecture Knowledge & Experience - o
5 Knowledge of build systems and integration tool Jenkins 6 Working knowledge of VMs of VMware 7 Good understanding of Operating System and Networking Technologies8 Should have knowledge of managing and improving the CM Tools and Environment9 Sound experience in windows server (2003