interpret and design a resolution based on deep product knowledge. Must have Skills : Service Management Good to Have Skills : Change Management Job Description Additional Comments : Sound knowlege on SM processes. Responsible for delivery of change, incident, problem and configuration management
due Diligence), AIR, CADD, etc. People Parameters Ability to create rapport with peers and other units like service/operations, compliance, senior RMs, lending teams etc. *CG customers maintain the required NRV of INR 30 lacs (INR 15 lacs for Commercial accounts) to INR 2.5 Crores Qualifications
1to 3 years of experience in troubleshooting, (Any tech support) service desk support (International support) Excellent communication International voice experience Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement Performs
1.5 to 3 years of experience in troubleshooting, (Any tech support) service desk support (International support) Excellent communication International voice experience Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement Performs
incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention Predominantly Voice Interaction support and also through email, chat & remote support 24x7 Support, shifts based on roster. This means role requires working in US
Limited positions in one of the largest MNC for the below mentioned profiles: Profile : Service desk management/ Tech support associate Experience : 1.5-3 years (Salary Max. 3.60 lac p.a.) Skills : Excellent English comm skill/International voice process exposure Shift : US Shift Location ...
Assurance viz. statutory, internal audits and management audits, reviews, certifications, due diligence, etc besides leadership and team management. Carrying out audits through an ERP environment. Independently finalizing audits, reporting, etc. To identify core issues, research various regulatory
complaints Play an active role in improving customer retention rates for the region Responsible for embedding Service Quality culture across departments and verticals of the region PRIMARY RESPONSIBILITIES Financial / Business Responsible for improving customer retention rates of branches through CCRs, Implement guidelines of RBI & Indian Banks' Association (IBA) on customer service Ensure effective ...
of IT Project, Program and Portfolio activity, including collaborating and coordinating across all IT and business segments. Defines project value proposition, scope, work plan, resource needs, timeline and budget for IT projects. Manages resources (i.e., capital requirements and human capital, etc ...
DeploymentFuturistic view based on organization objectivesAdapt to changes – Change ManagementDisruptive – Bring in changes that brings value to the organizationHighly Collaborative across functionsConduct roadshow across stake holders on what is working well vs. opportunities Manages the hiring, staffing
on established priorities and governance processes Work with the business project managers/sponsors to ensure all activities relative to business readiness are identified to ensure successful launch when the IT solution is delivered Ensure that all candidate and approved projects are aligned to support existing
rate.The Business Manager is the Sales "Orchestrator" and must have the ability to pull in different teams, ranging from Enterprise Technologists, Account Executives, Solution Consultants, TSRs, S&P.Drives proactive engagement between Dell and VMware account teams for sales alignment, including account
and oral communication skills •Experience in Order Management, Order Fulfillment, Logistics, Supply Chain Management, Manufacturing, Trade, Reverse Logistics is preferred. Qualifications Responsibilities •Fundamentally accountable for business value attainment for Dell IT projects. •Provide leadership
Application Management Advisor-170004QOAs a Problem Management team member, the successful candidate will undertake investigations of IT disruptions, develop long lasting solutions, and report upon findings. Specifically:· Assemble virtual, cross functional teams for conducting effective root cause
of architectural and engineering excellence·Responsible for hiring top candidates and building great teams·Maintain a strong culture of innovation, creativity, and fun·Provide leadership and mentor in engineering best practices, including agile development methodologies, service architectures, and design
of relevant expLife at DellLearn about Dell culture, the interviewing process and benefits offered in your location:Life at DellJobInformation Technology - Software DevelopmentPrimary LocationAP-IN-KA-BangaloreShiftDay JobJob LevelIndividual ContributorOrganizationInformation Technology
POSITION VACANT: CLINIC IN-CHARGE Job Description / Responsibilities: Management: • Achievement of predetermine targets as per predetermine budget • Adhering to and ensuring adhere to the systems processors rules regulation • Maintenance or records & files as per statutory requirement internal Graduate/ Post graduate in social science/ MBA/PGDBM preferably with specialization in marketing, experience in ...
Process Name : Customer Service / Customer Support / Customer Care / KYC Analyst / Mortgage Process Work Location : Bangalore Salary Package : 3 lakh (Freshers) - 12 lakh (Experienced) Cab Service : Both ways provided Rounds of Interviews : HR round / Voice & Accent / Manager Round Graduate