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  • Real state company B.tech full time Experiance:- 8 years key skills :- real estate, construction Location :- Delhi

  • To audit number of calls Record feedback Bring in necessary changes to the process Attend call calibrations Ensuring right telephone etiquettes, process adherence , improvement etc. Experience as QA atleast for 6 months Good Communication Skill Male / Female both can apply Candidates only with BPO Background need apply Work Location- East Delhi No Night Shifts

  • To audit number of calls Record feedback Bring in necessary changes to the process Attend call calibrations Ensuring right telephone etiquettes, process adherence , improvement etc. Experience as QA atleast for 6 months Good Communication Skill Male / Female both can apply Candidates only with BPO Background need apply Work Location- East Delhi No Night Shifts

  • Ensure compliance with QA/QC protocols. Quality Assurance & Quality Control. Monitor testing of all concrete making ingredients (aggregates, water, admixture) Ensure personnel comply with standards, regulation, specification & documented procedure * The candidate must have experience of handling the full life cycle (i.e., from start to Finishing and handover). * Candidate must have experience into residential ...

  • nsure compliance with QA/QC protocols. Quality Assurance & Quality Control. Monitor testing of all concrete making ingredients (aggregates, water, admixture) Ensure personnel comply with standards, regulation, specification & documented procedure * The candidate must have experience of handling the full life cycle (i.e., from start to Finishing and handover). * Candidate must have experience into residential ...

  • * Monitoring calls * Feedback delivery for calls monitored * Act as a whistle blower in the process as applicable * Maintaining Weekly & Monthly audit reports * Conducting refresher sessions for operators * Participating calibration sessions

  • Quality analyst is expected to monitor recorded calls and live calls. - To check if a customer is satisfied with the results of the interaction and if not satisfied find out the reason of dissatisfaction. - Responsible for evaluating calls and providing feedback to enhance thequalityof the calls. - Responsible for identifying the calls failing to meet predefined standards and get the root cause analysis ...

  • Envision and prioritize product feature requirements based on business needs. This would need an exposure to software development lifecycle. Demonstrates sound knowledge of business case development based on data on development of options and recommendations Experience in driving projects end to end by planning, project tracking and by effective stakeholder management Leadership skills supporting a ...

  • 1. Voice Quality Monitoring on daily basis and providing timely feedback to agents 2. Develop & maintain quality reports 3. Errors and variance analysis 4. Analyze data and identify issues/best practices and educate the agents 5. Ensure adherence to all process guidelines and compliance matrices

  • 1. Monitor agent's quality and compliance monitoring for flight failure department. 2. Ensuring the team is following 100% quality compliance parameter & if not then reporting, analyzing, improving& controlling the same. 3. Develop & maintain quality reports. Should be a graduate. * Should have prior international travel experience in Quality evaluation. * Should be comfortable in 24*7 rotational shifts. * Good ...

  • . Responsibilities: 1)Evaluating Calls/Leads by way of Live Barge-ins, Mock calls and Recorded calls. 2)Evaluate all manually written and automated communications: Chats & Emails. 3)Maintain up to date records and information on all Processes and Reports. 4)Inspection of all work, documents and records. 5)Identifies frequencies, patterns and trends. 6)Prepare Quality Reports and identify Training needs. 7)Make ...

  • To audit number of calls Record feedback Bring in necessary changes to the process Attend call calibrations Ensuring right telephone etiquettes, process adherence , improvement etc. Experience in Quality Auditor for 6 month to 1 year Excellent Communication Skill Candidate should be Graduate Preferred Female candidates Must have experience in Quality Auditor

  • Supervise Tech QA staff including setting & communicating priorities, ensuring deadlines are met, reviewing staff tasks & performance, managing complete staff hiring (taking tests and interviews) Manage overall status of tickets, prioritizing tickets 7-10 years of exp in quality assurance of consumer-facing websites Exp of automated testing tools for websites- Selenium RC /web driver Exp in MySQL Database ...

  • Quality Control Engineer - Incoming, BE/Diploma Mechanical with Allied Medical Ltd. location at Gurgaon * Candidate shall BE/ Diploma in Mechanical Engineering with 2 to 5 years of experience in handling incoming and supplier quality will be an ideal fit. * Knowledge of various QC tools used for reporting and problem solving in Incoming QC ...

  • Graduate in Any Discipline Responsible for monitoring contacts Responsible for preparing and providing feedback to agents Data analysis and making designated reports/decks Participating in internal & external calibrations Communication to heighten awareness and focusing on importance of positive customer experience Making recommendations and driving improvement Ensuring that internal policies ...

  • Must have good experience on Automation testing using Selenium Web drive. o Development and design of test plans o Receiving and interpretation of error reports from the clients o Interpretation and documentation of error reports from clients o Creation and design of test scenarios for the testing of software programs o Development and implementation of software program functionality/regression ...

  • vPosition:- Quality Analyst (QA) Exp:- 0.6 months to 2year as a QA Job Location:- Noida Sec-63 Qualification:- Any Graduate Job Description: Minimum Experience - 6 months Key Areas:- Calibration/TNI/Audits/Quality Sessions/Shadowing/Live Barging Ability of listening, writing and speaking effectively. Good Knowledge of Description of - Parameters / Weightage/Legend Planning Refresher Batches/Fast Track Training ...

  • Handling the in line quality or manufacturing quality. To provide active support in developing all production component suppliers to achieve and sustain a level of Operational performance To continuously improve the Quality, Cost, Delivery, Warranty and New Product Introduction performance of all production component suppliers To audit potential new production suppliers and recommend for approval or ...

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