Statutory Compliance Ensure adherence to Statutory Compliances under Electrical Inspectorate, Pollution Control Board, labor Inspectors & queries, notices etc., Vendor Management Execute & Monitor the SLAs/Rate Contracts/Agreements of all the Service Providers. Periodically review the Vendor
Description Job Description Job Title: CitiPhone Service Head Department: CitiPhone, Citibank N.A Location: Chennai Grade: C12 Job Purpose: Responsible for ensuring World Class Customer Service Delivery on CitiPhone Platform Maximizing & channelizing the Support functions in CitiPhone
Description Job Description Position Title: Service Relationship Manager (SRM) Grade/Level: Q/R Business Group: GCG Function/Group: Consumer bank Department: Branch Banking Location: Alwarpet, Chennai Role and Responsibilities: Objectives: Dimensions of the Job - The personnel
in Client, Vendor and Floor Management • Immediate Joinee preferable Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, Customer Service, Operations Role Category: Operations Role: Operational Manager 50000/m Service from the background of Scope, TCS, Sutherland or equivalent are preferable 8
the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment
Primary Location: India,Tamil Nadu,Chennai Education: Master's Degree Job Function: Operations Customer Service Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 16049034 Description Business/Department Objectives: Team will be responsible for providing
• Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries. • Prepare, analyze and organize required documents. • Validating and confirming all ocean/air shipment • Understanding of Planning, Scheduling, stock Management, Shipping, freight and Documentation • Understanding of order ...
Soft Skills : Excellent Written & Verbal Communication - English (Mandatory) Good understanding in research work on company profiles. Good understanding of a corporate structure, financials associated with a company, Familiar with BPO environment Good at time management Should be able to work
and regular follow-ups with customer and supporting departments to ensure the complaints are closed Collate information /data on customer complaint and Customer Behavioral pattern Generate daily report. Co-Ordinate with CSD Manager & city heads for recurring complaints, Checking the line for visibility
& sending final confirmation/acknowledgement to customers for forwarded logs (complaint/ request). Retention Activity Online retention to be maintained by retaining customers who insist to cancel line by sending an email. Call back customers for identified cases if required to ensure complete
with new and assigned accounts. (iv) Responsible for customer satisfaction and loyalty while working in conjunction with internal partners. (v) Positions new and renewable service agreements as a foundation of managed account relationships. (vi) Executes Sandler sales process to aid in cultivating and managing (i) Should have good contacts with the HVAC Consultants and Architects in the Chennai market. (ii ...
and functions where the promotion of the company’s services is possible, and they must prepare and give sales presentations. Candidate must give accurate advice to potential and current customers regarding the services available, offering a range of moving solutions appropriate to the client. A Sales Gender : Male CTC : Rs. 15k pm to Rs. 20k pm Experience & Qualifications The person should have Graduate ...
Assist the Sr. Designer at work - Corel Draw, Issuing Job orders and maintaining records Follow procedures meticulously. Escalate malfunctioning immediately. Willing to work extended hours, if required. Report day’s progress to Reporting Authority and Process Manager. Ensure Daily back up and data Any graduate with photoshop, coreldraw course completion ...
Primary Location: India,Tamil Nadu,Chennai Education: Master's Degree Job Function: Operations Customer Service Schedule: Full-time Shift: Day Job Employee Status: Regular Travel Time: No Job ID: 16049045 Description Business/Department Objectives: Team will be responsible for providing
to customer and regular follow-ups with customer and supporting departments to ensure the complaints are closed Collate information /data on customer complaint and Customer Behavioral pattern Generate daily report. Co-Ordinate with CSD Manager & city heads for recurring complaints, Checking the line
knowledge of user level Linux commands and structureComputer literate with Windows XP system user / configuration Provide field service at domestic and international customer locations.Installation of products and systems as required by the company & customers.Provide installation assistance and technical